The worst agency to rent! DO NOT RENT WITH NORTHWOOD. I arranged an appointment to view an apartment and the person who was supposed to show me the apartment left before the viewing time and he didn’t even call me to let me know, so I arranged a second appointment and on my way to view it I have to call to confirm the appointment and they only told me that there was no one who could show me the apartment (so why did they arrange that day and that time if they had no one? It doesn’t make any sense) . I don’t why I was treated with so little respect, I don’t know if it is because I am foreign, but it was the worst way I have ever been treated by someone. If could give you less than 1 star I’d do it because I’m a human being and I deserve some respect. They wasted my time, my money and they played me.