Very bad

Be honest and don't try to get tenants to pay more than is right

Derby Martin & Co, what an absolute joke of a company! Avoid this estate agents at all costs! We moved into a property in October and have had to call them numerous times to report problems, which they have done absolutely nothing about, they never call back! From giving the keys to workmen to let themselves in to flooding in the basement, right next to the electric board, which could of set the house on fire with me and my children in! We’ve had nothing but problems, would not recommend! Do not waste your time or money!!!

Stop ripping customers off and stop illegally entering peoples homes EDIT: As you've deleted the comments made between us I'll add them here where you can't delete. Wow that's the fastest response I've ever had from your crappy company. You've already investigated the matter in which I'm talking about and guess what you found your awful, rude co worker David innocent without evidence, unlucky for us we couldn't prove you guys wrong but since that horrible encounter we've installed a camera so if he tries his same tricks again and illegally enters my home again you'll be taken to the cleaners, duck. Oh and while you're here how about sorting out our hot water problem that we've been reporting for a year and a half? The hot water tank isn’t working and relying on the heating for hot water which doesn’t give us enough hot water to shower for more than 5 mins, 10 if you’re really lucky! Or how about the leaky hot water tank which has leaked through the ceiling and onto our new camera and broke it meaning we've had to replace it, never mind the horrific damage it's done to the ceiling itself?? Or how about the broken cooker you've left us with for the past 6 weeks with no correspondence letting us know what's happening?? This has all been reported multiple times on property file and all that happens some bloke comes round and fobs us off and nothing actually gets done. Absolutely disgraceful and as a company you should be ashamed.

Don't really stick to their word and always have to chase them up when problems occur !!!

I placed a holding deposit for a house which I didn’t even receive and it’s been almost 2 months and after many emails and calls I STILL havnt received the refund even though I was told many times I will be very soon. Not a good service at all. I know other companies that give a refund within days. I would appreciate a reply back and a straight answer whether as to I will be receiving a refund or not and whenever exactly this will be. Overall wouldn’t recommend

Poor communication! Typical agency trying to squeeze as much money from you as possible.

Horrible experience with David and team. Would never again consult them for renting properties. Their rents are higher and their service is appalling.