First time of using Reposit. My tenants left the house dirty and damaged. Even with photographic evidence, Reposit only contributed a very small amount to my expenses. Would never use them again.

They're unable to access basic information such as who is the guarantor for a property. Apparently they need AI for this because they couldn't possibly do it alone.

Avoide this company at all cost.unfairly been asked to pay cleaning fee despite given evidence . However have taken my money automatically leaving me and my family with nothing half way through the month!

Would not recommend for tenants. After submitting a dispute with evidence which included dates of communication with letting agents, dates on check in and check out inventory, and messages from landlord. They have ignored all evidence provided by me, they stated that only the landlord provided evidence and have gone ahead to award the letting agents.

If you are a tenant do not use a letting agency that use this company m, it will be very likely they are as dodgy as these. They offer no support in dispute contests in relation to tenants and landlords. To give a clearer a picture, my daughter rented a room and was complaining about the extensive mould for a year, the letting agency did nothing. When she moved out by the letting agencies own admission the room was not safe to rent out again. Guess what reposit gave no support to my daughter and asking her for money for an inhabitable room. I would avoid this company.

From a tenant.... Yes I been with the same landlord for 5 years. Never missed a payment. Had a really bad time at Xmas work wise. Only payed half the amount with full OK off landlord.. 2 months ago landlord put house up for sale. Severed section 21 non fault.. House went for sale and we got a place within 3 weeks. Once the landlord knew we got somewhere then put it up for rent again for 450 more per month.. We owed less than a month's rent and sed we be OK paying by installments to them. We filled in request and agreed with the amount out standing and fill bank details in.. Reposit took the complete amount out and closed our account. When I asked they replayed they would take 10 days to virw your payment plan but in 2 days they took the lot out and told me they can't give money back .. So we got burned by the landlord and by reposit and now we are in a rock and a hard place for the next few months.. If you are or need to pay only put a 100 down and then fill it it in as if you put on what they say ie the full amount they take it all.. So a big thank you to the landlord and reposit for making this so easy and stress free NOT if you can give minus 5 I would.. Sorry but not even tryed to help unless you are a landlord..

Dear landlord, This is an absolute fraudulent scheme. Do not use if you are a landlord and do not recommend it either. AVOID AVOID AVOID. When you go to sign your contract remove it as an option. My tenant urinated in my house on the carpets. Other tenants messaged me about it and we got the house back with urine everywhere. Despite mountains of evidence the scheme said it was heresay and none of us witnessed him urinate.

Avoid getting this! Terrible customer service loads of hidden fees and useless if you have a problem with your landlord. Lets the landlord submit fees with no evidence no receipts of work and makes you pay if you would like to dispute. Great service for dodgy landlords but not so much for tenants.

Left tenancy nearly a year ago. Landlord refused to update records. Now I’ve been charged another ‘fee’ and nothing can be done about it unless the landlord takes action. No control at all for tenants. Everything in landlords favour. Perfect service for greedy and incompetent landlords. As a tenant, AVOID

Despite responding to two emails telling the Reposit team I’m moving out at the end of my tenancy they have taken £30 out off my account, this is against my wishes. They even have the end date of my tenancy on their own system. Avoid at all cost, check your policy or they will scam you out of your money.