If I could good zero stars I would.Taking advantage of tenants at the end of tenancy (and I am not even a tenant) no real way of disputing any charges without incurring extra costs. My advice would be to avoid.
Do not use this company if you are a tenant. They charge an annual fee, and then when you dispute a landlords claim, they want to charge you £60, so you are left having to pay out either way. There are much better tenancy deposit schemes out there than Reposit!
Had no issues with Reposit initially as many of the other reviews make clear, it seems like a simple and affordable alternative to a deposit. That is until the tenancy is over. When you sign up to reposit you give them continous payment authority, this means they can take what they want when they want from your account. The landlord is given 24 days to prepare their costs while tenants get 7 days to make payment. I asked for this continous payment authority to be removed and they did so, while advising me for the privilege of doing so they can charge £125 (more than the charges in the first place). I highly recommend any potential new customers to read all of the terms and conditions and avoid using the service if at all possible.
Worst letting agent i have ever dealt with
Really disappointed with the service. Far far from what was promised! Failed in all areas. Never answer the phone... always goes to some call centre somewhere. Won’t use agin.
Rented a property & paid the fees. They listed problems that needed rectifying by the Landlord. House was alarmed (we were told). Now told "yeah, alarm doesn't work, thought it …
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7 Market Street, Darwen, Lancashire, BB3 1AZ, North West, UK, BB3
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