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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We sold out house through Park & Bailey because they are the largest agent in the area in terms of stock and their understanding of the local market. Rebecca was our POC, and she was wonderful in guiding us through the sales & marketing process. She gave us really useful and meaningful insights about the local market pricing and what would be realistically achievable. Thanks to Rebecca and the Park & Bailey team, we had accepted an offer on our house inside of a week of it being marketed. Sue then supported us through the back office part of the sale process, keeping us regularly updated and showing an admirable level of patience and persistence with solicitors up and down the chain. Having both purchased property and now sold property through Park & Bailey I would definitely recommend them.

Reply from agent

Hello U P, thank you for leaving a review. Great to hear of your experience and that you would recommend our services. We'll pass your comments over to Rebecca, Sue and the rest of the Coulsdon team.

5.00 /5

From the initial pre-sale meeting through to our property exchange has been a great experience. The team at P&B are great to work with, and have really pushed the sale. They have been pro-active to help resolve some issues/concerns that occurred which helped keep the sale on track . I don't think we would have exchanged by now without P&B. I have no hesitation in recommending them.

Reply from agent

Hello Martin, thanks for the review. Great to hear about your positive experience and that you would recommend us. We'll pass your comments over to the Coulsdon team.

5.00 /5

The service we experienced from Park & Bailey was very good. Hadley advised us initially and then Grainne and the sales team did a very good job of organising viewings. They were enthusiastic about the house (with potential buyers) and quick to give us feedback. Once the sale was agreed, the Progression Team (initially Sue and then Damien) were very proactive in monitoring the progress of the whole chain and keeping us and our buyers informed - as well as exerting some pressure when needed and advising us along the way. Overall it was a great experience.

Reply from agent

Hello Nigel, thanks so much for your kind review. We're thrilled to hear about your positive experience. We'll share your comments with Hadley, Grainne, Sue, Damien and the Coulsdon team.

5.00 /5

Really great experience working with a fantastic bunch of agents. So helpful, always providing fantastic service with a friendly face and matching voice. Found the process of booking or amending viewings extremely useful, they are very clear and quick with their communication and stick to the any agreed meetings. Great communication throughout the process ensuring the deadline was achieved. Can’t recommend them enough.

Reply from agent

Hello Jermaine, we appreciate the review. Thank you for your positive feedback; it's great to see you'd recommend us. We'll pass your kind words over to the Coulsdon team.

5.00 /5

We are delighted with the support from Park and Bailey with our recent house purchase and couldn’t be happier with the experience. From the very beginning, Ruby was professional, friendly, and incredibly knowledgeable about the market and properties. After taking us to a number of properties, we were certain we had found the one that best met what we were looking for. After putting the offer in and it being accepted, the support recieved was invaluable to us. As first time buyers, Ruby guided us through the whole process, accommodatedd multiple additional viewings to help us prepare to move in and the communication was excellent, keeping us updated at all times and answering any questions we had. Thanks to her dedication and expertise, we found the perfect home, and the entire process—from viewings to negotiations and completion—was handled smoothly. We are also very grateful for all of the support from Alice, who kept us informed throughout the sales process, was friendly, helpful and made the experience stress free. A big thanks to Ruby and Alice!

Reply from agent

Hello Annalisa, thank you for your review. We appreciate you sharing your positive purchasing experience. We'll pass your feedback over to Ruby, Alice and the Coulsdon team.

5.00 /5

Ruby Moss from Park and Bailey was fantastic during our property viewing. She was extremely knowledgeable, not only about the property itself but also about the surrounding area, which made us feel very comfortable and well-informed. Her friendly and professional approach made the experience enjoyable, and it was clear she genuinely cares about helping her clients. We couldn't have asked for a better guide. Highly recommended!

Reply from agent

Hello Ray, we appreciate you leaving a review. We’re delighted to hear you would highly recommend us. We'll pass your kind words over to Ruby and the rest of the Coulsdon team.

5.00 /5

My Husband and I are first time buyers and have recently bought our first house through Park and Bailey. The process from start to finish was seamless and given we’ve never done this before; P&B were helpful in guiding us through. We hit a snag along the way, but with the help from Alice in particular, we were still able to get over the line! Thank you so much!!

Reply from agent

Hello Sophie, thanks for the review. Congratulations on buying your first home, we hope you are enjoying it. Great to hear the service was seamless. We'll share your comments with Alice and the Coulsdon team.

5.00 /5

We had a very challenging process but with the fantastic support of Ruby Moss, Rebecca and Grainne we have ended up with the house of our dreams and couldn’t be happier.

Reply from agent

Hello Petekwondo, thanks for the 5-star review. Great to hear of your positive experience. We'll pass your comments over to Ruby, Rebecca, Grainne and the Coulsdon team.

5.00 /5

Bought and sold via Park and Bailey - a really smooth process. We had a buyer pull out but Park and Bailey kept the chain going. Super communicative and overall a pleasant experience!

Reply from agent

Hello C H, we appreciate you taking the time to leave a review. Thank you for sharing your positive experience. We'll pass your feedback over to the Coulsdon team.

5.00 /5

I've come across many estate agents and Park and Bailey have genuinely been one of the best. We both sold and bought through them and they were great throughout making a stressful process as smooth as possible. They have a dedicated completion team which is a USP

Reply from agent

Hello Jim, we appreciate the 5-star review. Thanks for sharing your positive experience. We'll pass your comments over to the Coulsdon team.

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Address

150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5

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