Spoke to them yesterday about I need a bit more time in my flat cos I can't move in my New flat till 30th August they said get a hotel takes the piss so I spend money I might just stay here stuck up people

Terrible agency. The attitude towards tenants is rude. We rented an apartment on Crocus Way, for half a year water dripped from the ceiling and mold accumulated on us, the child was constantly sick, in response to our complaints and requests to solve the problem, we received an eviction letter. As a result, they also took part of the deposit, believing that we should pay them when we no longer live in this apartment. I do not recommend this agency, avoid them

No service at all. No notification or email for the landlord asking for possession. We have to find another place in one month in London

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Only in it to take money

Worse customer service ever. They rent property under their name that has black mould making your son ill, and black mould on high chairs. No down stairs lights report September 2023 still not done so trying to eat dinner is difficult as it’s winter and dark. Fence with all nails sticking out reported in April last year still not sort. Open electric box with wirse, hot water pile with no cover over so dangerous with kids reported September still not done and loads more. All they after is commission. They ignore you and try blame everyone else. Take responsibility you let these landlords uses your company name and reputation. Avoid

Disappointing.. I paid my rent on time and left the property spotless, when I later needed them for a reference so I could move I found it all but impossible to get hold of them and when I finally did and asked for a reference the lady I was talking to blocked me. I left a message on the website WhatsApp and sent emails… nothing.

Initially they were good. But you can't rely on them providing the promised great service. I've experienced selling or rental with them and it's a horrible experience. Slow response, incompetent and lack of transparency. .. They will refute this of course but investigate first before you deal with them.

"Avoid at all cost. I've ..."

Avoid at all cost. I've experienced selling and renting out my property with them. Lack of response, transparency and incompetent. They charge you arm and a leg for a meager service. Of course they will refute this but save yourself the nightmare.

Avoid at all cost. I've

Avoid at all cost. I've experienced selling and renting out my property with them. Lack of response, transparency and incompetent. They charge you arm and a leg for a meager service. Of course they will refute this but save yourself the nightmare.

Never get maintenance to work. And it is really urgent. Very poor service they did.