We have used Sparks Ellison on many occasions, not only to buy our family home but also to buy properties for rental purposes. The team were excellent at all stages of the purchases with great communication throughout. We use Sparks Ellison to do tenant finds on all our properties and I cannot rate them highly enough. They have taken time to get to know what it is we are looking for in a tenant and always find the right people. Debbie in particular is outstanding - she is the font of all knowledge with regards to the rental market and is always at the end of the phone/email to answer any questions or queries. Debbie and Becky in the rental department are always so helpful, friendly and professional.
As a landlord using the fully managed service, I would definitely recommend Sparks Ellison. I have been a customer of Sparks Ellison now for over 3 years. During this time, I have found the lettings team to be extremely professional, courteous, and quick to respond to any issues raised by a tenant. All aspects of letting are first class, from the initial photographs and property description, the arrangement of the check in report ( inventory ), finding suitable tenants, assisting tenants with any issues raised during the tenancy, to the arrangement of the final check out report. Sparks Ellison have build up a team of professional tradespeople who assist with any problems raised by the tenants. These tradespeople are honest, quick to resolve any issues, and competitively priced. The inventories ( check in / check out reports ) which are arranged by Sparks Ellison but conducted by one of their suppliers are incredibly thorough. All my tenants have appreciated the friendly and efficient service offered by the lettings team at Sparks Ellison. As a landlord, I trust Sparks Ellison completely. I honestly believe that Sparks Ellison have the utmost respect for their customers and take great pride in the quality of service they offer.
Brilliant Agency Sparks Ellison is a brilliant estate agency. They are honest, efficient, professional, helpful and keeps clear communication all the time. Debbie, the letting director of Sparks Ellison, has helped us manage our rental property in Chandler Ford. She is very thorough, pleasant, patient,and always makes sure all info was provided to us promptly. I cannot speak highly enough of the service this company offers compared to other agents. In addition to competitive rates, the team are professional and friendly and always respond to phone calls and emails immediately. We will certainly continue to use Sparks Ellison and recommend them to anyone who wishes to rent or sell their property in the area.
The sale of my house took much longer than expected due to 2020 being a difficult year for everyone. The team at Sparks Ellison were professional but they were also very friendly and approachable at all times. A special thanks to Victoria who kept me updated and calmed my frustration many times :-). At the beginning of the first lockdown , the team sent emails offering to pick up shopping for anyone who was unable to do so. This shows that Sparks Ellison are a real community estate agent.
I have been using Sparks Ellison for over 10 years for both selling, buying and rentals. Their professionalism and willingness to go above and beyond are what keeps my custom. Their detailed overseeing of the whole process ensured that I was continually kept up to date and due to their experience they are able to deal quickly and efficiently with any problems that arise. I currently use the services of the rental team and have done so for the last 6 years, through all this time I have always received a first class service.
We received fantastic service from start to finish with Sparks Ellison, Chris in particular was extremely helpful and courteous. We were kept informed throughout the whole process, meaning we were never chasing and making calls ourselves due to how pro-active they were. Would definitely recommend them to anyone looking to sell or buy a home.
I have had a few dealings with Sparks Ellison over the last year and have to give them full credit for their help when they have reopened after lockdown. I especially want to thank Becky Gleeson for several guidance calls and help with general queries. She has been extremely responsive, helpful and offers such great customer service. It is nice to find a company like Sparks and a colleague like Becky who deliver such excellent service. I fully recommend them to any potential vendor or landlord looking for a reputable agent.
Although I didn't end up buying through Sparks for my recent house purchase, I have done previously and have viewed several properties of theirs. They have always been extremely professional, helpful, and proactive in helping me find a home. You feel first in the queue when a good property match is added to their portfolio, in a market where you can often feel 'forgotten' about as others somehow beat you to it. It's a shame we couldn't send some business their way this time around.
We recently bought a house and Sparkes Ellison was the Vendor's Estate Agents. I honestly hope that Adam and Mark pinch themselves that they have someone of the calibre of Chris Bailey. Chris acted as liaison for our purchase and I can't speak mor e highly of him. We were pretty demanding purchasers with bits and bob requests and all were granted. He was patient and obliging and never made us feel fussy even though we were a bit. I understand that time is money especially in a small business but if this level of care and extra mile is part of Sparks Ellisons MVV they are are onto a really good thing and makes all the difference to our customer experience. We felt totally taken care of during a pretty stressful time. We also received a beautiful bunch of flowers and hand signed good luck card. Well done everyone. You are a great bunch.
Having now moved into our new house with the help of the Sparks Ellison team I can safely say I would definitely use them again. I have mostly dealt with Chris and Tom throughout the process and they have been really helpful and informative throughout and made the whole experience stress free. I cannot thank all involved enough for their diligence, efforts and speedy responses to all queries.
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94 Winchester Road, Chandler's Ford, SO53 2GJ, UK, SO53
Website:
http://sparksellison.co.ukSparks Ellison was founded by Adam Sparks and Mark Ellison in 2003. We knew that as an independent business we could build an outstanding Estate Agency for our community. With our vast knowledge of Chandler's Ford and the local area, agency experience and property expertise, we provide our clients with the ultimate service whether buying, selling or letting your home. We make it our purpose to get to know you personally, establishing your hopes, plans and dreams for your next property adventure. With Sparks Ellison you’re not just a client, you’re part of our Estate Agency family.
Director
Office manager and Head of sales progression
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