ABSOLUTELY MARVELLOUS. We had

ABSOLUTELY MARVELLOUS. We had 4 valuations and we felt that they had done their research properly and had a great understanding of the local market. They demonstrated knowledge and professionalism and were very courteous. We were wary of agents over valuing our house to get our business and that was obviously the case with one. We sold our house for

Great services starting from Chris and then Victoria, Tom and Zoe. Everybody is helpful with lots of support. Highly recommend!!

Bought a house through Sparks Ellison at the beginning of the year. They were very helpful and supportive every step of the way. Special thanks to Tom (for being patient with my many viewings!) Also, a big 'Thank You' to Victoria who kept me informed and up to date with proceedings. Moving can be a daunting process especially as it's not something you do every day! 4 out of 5 stars due to the fact I haven't sold through them, so unable to comment on that side of things.

Clean tidy and polite staff

Fantastic start to the sale of our property. Valuation and advice were spot on. SE are well placed to deliver a great service, so I was disappointed with the lack of communication and awareness of the buyers activity which led to a very protracted sale and sadly, no communication since, not even a congrats or thankyou for the 5,849 thank yous I sent their way. I could put a property on Rightmove and show people around, but the real value is in sales progression which unfortunately was poor and regular updates were severely lacking, unless chased. Everything else was great. Thanks for the bits that you did do without being chased, but that didn't represent value for money. You have great stats, but given that this is represented as a positive sale, it doesn't tell the whole story. To be better than purple bricks is hardly an accolade to rest on and you could do a lot better.

Sparks Ellison have a good reputation locally as reflected in their market share. There is no doubt the front end of the business i.e. actually bringing the property to market and getting the sale is a slick operation . Unfortunately post sale things become less slick. It may be a result of their large market share and therefore workload for the back office staff, but communication becomes sporadic to say the least. We found we got more information from other estate agents in the chain than the one we were paying. There does not seem to be a schedule in place to keep clients informed . My advice would be on choosing an estate agent would be to look beyond the initial sale.