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Sparks Ellison - Chandler's Ford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Great service all round. Its easy to sell a house in the current market and that was handled well but the real value came from Victoria handling the complex after sales where chain fell through, then was fixed, then wobbled and eventually got over the line. Patient help for what is one of the most stressfult things you can do in life, especially when you have found your forever home. Recommended

Reply from agent

Thank you very much for your kind review Kevin. There are many buyers looking to buy which helps from a sales perspective but it’s all about achieving the right price and, as you say, ensuring that the sale goes through to completion. It’s great news to hear that you’ve exchanged and that you can now look forward to moving into your new home!! And many thanks for choosing to use Sparks Ellison to sell your home.

5.00 /5

After an initial shaky start with the website, which I felt had limited search options, I have now spoken to Victoria on the Sparks Ellison team and have discussed these issues. She was very helpful in helping me set up a detailed search for properties and has put me in contact with a financial guidance team. Keep up the good work and if I find that perfect house I'll upgrade to 5 Star. Updated, we have now exchanged contacts on our house and are close to our move date. Allthough this process was a lengthy one which has taken 12 months, this was not to the fault of Sparks-Ellison and more to do with the high demand and competetive nature of this area. All negotiations and procedures carried out by Sparks-Ellison and the staff therein were carried out with the highest level of professionalism.

Reply from agent

Many thanks for your updated review Liam. You promised that you would review your review and so we are very grateful that you stuck by your word. It was a very long process for you but your patience has paid off and you now have a lovely new home. We really appreciate you taking the time to update this and wish you all the best.

5.00 /5

We just had to say a huge thank you everyone at Sparks Ellison. From beginning to end of an exceptionally difficult sale at times which seemed never to end the team were professional, efficient and courteous. The fact we do not live in the UK made things seem much more difficult for us but there was always someone at the end of the phone with expert knowledge to ease our worries. Never at anytime was anything too much trouble, especially Victoria who went the extra mile for us. We have no hesitation what's so ever in recommending such a wonderful team to anyone looking to sale or buy a property. Thank you all, if we ever come back to UK we will definitely use your company again.

Reply from agent

Many thanks for your wonderful review Pauline. Like a lot of sales, things can get protracted but we do our best to chase things up and, most importantly, keep you updated. It’s therefore really great that you felt this was the case. If you ever decide to swap the sunshine and head home, we’d be delighted to help you. Muito bem sucedida

5.00 /5

We have just sold a property with Sparks Ellison, having been let down by another agent who had the property for six weeks without a sale. We became aware of some very unprofessional dealings by the previous agent and it was clear the property had been over-valued, probably to maximise commission if successful. Instead it merely failed to attract a buyer. Adam Sparks gave a realistic valuation and sold within a few days. We have been most impressed by the professionalism of Sparks Ellison and are grateful to Adam Sparks for sticking with us, even when we were tempted by agents which over promised and under delivered. Thank you Team

Reply from agent

Thank you very much for such a great and thoughtful review John. It’s certainly very nice to be recognised as being honest and working with integrity as opposed to over promising and failing to deliver after giving false hope and expectation. It’s very easy to be taken in by this approach and, sadly, one reason why agents get themselves a bad name. We are really delighted that we were able to step in and see this through for you. Many thanks for trusting us.

5.00 /5

I used Sparkes Ellison some years ago when I sold and bought a property through them, so I had no hesitation in returning to sell again. The service was excellent from start to finish. Very efficient, friendly staff who kept me up to date with every viewing, including feedback . Throughout the whole process I was updated regularly. All calls were dealt with efficienly and returned swiftly if necessary . Many thanks to all the team who made the process as stress free as possible. Special thanks to Victoria, I don't know how you do it. Would definitely recommend, many thanks.

Reply from agent

Thank you so much for your wonderful review Susan. It means so much to our team that you can recommend our services as we all put a lot of effort into ensuring that we look after our clients with a view to maintaining their future business. After 19 years of trading, it still means as much to us today as it did in 2003. As a local, owner run, independent business it is vital that we win the trust of our clients to ensure we have a future. Thank you very much for trusting us with your business. Again!!

5.00 /5

We didn't move with Sparks Ellison but they acted for the sellers of the house we bought. We were very impressed with their professionalism and communication. They have extensive knowledge and understanding of the selling process, especially Victoria who was amazing at chasing things up when things got stressy and out of hand. If we ever move again we would use this company and can highly recommend them. Well done to the team

Reply from agent

Many thanks for taking the time out to provide such a glowing review Jason. It’s fair to say that your transaction took time to go through and there were certainly some moments when Victoria had to use all of her experience, knowledge and fantastic customer service ability to help all involved. This isn’t always easily acknowledged by a buyer so it’s really pleasing that you have found the experience positive. Your comments will be passed on to the team, and to Victoria in particular. We really hope that you and your family enjoy your new home.

5.00 /5

Having spent the best part of two years trying to find a new home I can’t recommend Sparks Ellison enough. They were so brilliant in keeping in touch and keeping me informed of properties that were coming onto the market and then helping me secure my new home. All staff were really helpful but special mention to Victoria.

Reply from agent

Thank you very much for taking the time to provide us with such a great review Hazel. These reviews really mean a lot to us as a business but, more importantly, to our staff who work so hard to try and help people move. We’re all really pleased that you now have your new home sorted and we are sure you will be very happy there.

5.00 /5

We bought our new house through Sparks and kept us updated throughout the process. Sale went through in good time and they ensured everything was followed up with the chain meaning we were in before our March deadline (baby due to arrive mid March!) Thank you!

Reply from agent

Thank you for taking the time to provide this review Amy. We really appreciate you doing this and it’s pleasing to hear that you were happy with our service and the follow up and communication from our staff. Good luck with the new home. And the baby!!

5.00 /5
Reply from agent

Thank you very much for your 5 star review Matt. It really means a lot to us as we are really pleased you’ve had a positive experience with our team.

5.00 /5
03.03.2022
Debbie & Becky at Sparks Ellison

I have dealt with Debbie Darvill for the last 10 years and can say Debbie is highly professional, thorough, caring and friendly. I have recently been dealing with Debbie’s colleague Rebecca Gleeson and find Becky to be exactly the same, it must be the Sparks Ellison family thing! Thank you ladies for doing what you do and for helping me to get to where I want to be, Jamie H.

Contact details
Sales Phone:

02380 255333

Opening hours

Unknown

Address

94 Winchester Road, Chandler's Ford, SO53 2GJ, UK, SO53

Sparks Ellison was founded by Adam Sparks and Mark Ellison in 2003. We knew that as an independent business we could build an outstanding Estate Agency for our community. With our vast knowledge of Chandler's Ford and the local area, agency experience and property expertise, we provide our clients with the ultimate service whether buying, selling or letting your home. We make it our purpose to get to know you personally, establishing your hopes, plans and dreams for your next property adventure. With Sparks Ellison you’re not just a client, you’re part of our Estate Agency family.

Our team

Mark Ellison

Director

Victoria Robinson

Office manager and Head of sales progression

Relocation Agent Network

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