We recently had some issues with the central heating system at our apartment. I dealt with a person called Freya Oatridge. I was very impressed by her communication skills and thoroughness In resolving the problems we were having. I would be very confident of contacting Seraph in the future with any property management issues. Gren Cole Bayscape
We moved into one of their properties last year and have seen a significant improvement with their service this year. Their communication has definitely improved a lot. Freya Oatridge has especially been really kind and helpful with sorting problems with the flat and getting things fixed.
Many thanks to Jess Reynolds who was very friendly, responded quickly and helped out a lot during my referencing process.
Thank you for your great services. Freya Oatridge is doing an amazing job. I appreciate her kind efforts, she has resolved my issue very quickly. Thank you very much :)
Good human relation. Sara Hughes is very responsive and helpful. I’ll give them a 5*.
Gianni Arrighi was the block manager for Cambria House in Newport for nearly two years. During that time I found him to be friendly, professional and very efficient. Through his conscientious efforts he has made many improvements to the development which of course has benefited all who own and live in the flats. On occasions he has gone above and beyond the call of duty to help me and others. Gianni has provided 5* customer service.
I had an issue with my dryer that it was broken and need replacing when I emailed the agency this god send called Freya came to help provide a new one. Freya and I have had a difficult time getting some one to install and remove the two dryers Freya went above and beyond to fix this issue and now after a week of fighting to install the new dryer it is finally up and running all thanks do Freya's hard work in my opinion she deserves a raise Thank you
Sara Hughes has helped my spouse and I so much with the various difficulties we have had in our flat. Not only has she been incredibly approachable about questions and supported us with kindness she has also been able to sort a lot of things incredibly quickly and the things ongoing I know Sara will support us. Thanks again Sara.
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No marketing information available
No awards information available