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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thank you for the review!

5.00 /5

Gianni has been a great block manager for Westonia house he is so efficient and gives owners regular updates.

Reply from agent

Thank you for your review!

5.00 /5

Freya Oatridge Thanks you for your quick respond towards my house boiler.. that was kind of you.

Reply from agent

Thanks for the review!

5.00 /5

Had to call for an emergency pest issue on Saturday! Liam Nolan was just incredible and was so reassuring on the phone and went out of his way to make sure someone came out on the same day 🥰 we all deserve a liam in those situations! He’s always helpful when we speak to him and is a credit to seraph …

Reply from agent

It's great to hear about your recent experience with Liam's customer service at Seraph! We are so pleased he made the difference and got this sorted for you on the same day it was reported. Excellent customer service can make a significant impact on a company's reputation, and it's clear that Liam is an asset to Seraph. Thank you for sharing your positive feedback and recognizing his outstanding efforts! 😊🌟

5.00 /5

I had a bit of a technical issue at my house. Freya was very patient in explaining things to me and made sure it was all sorted within 24hours. Thank you Freya

Reply from agent

Thank you for taking the time to review us! It is great to hear how attentive Freya has been when helping to solve an issue at your property and that it was dealt with so promptly!

5.00 /5

Kaitlin Vanner has been extremely helpful, always charming to speak to, advice sound and very efficient in dealing with all sorts of complex matters leading to the eventual sale of the property that we instructed her about.

Reply from agent

Thank you so much for taking the time to share your positive experience with Kaitlin Vanner. We are delighted to hear that her assistance was both helpful and charming throughout the process of selling your property. It is fantastic to know that you found her advice sound and that she efficiently navigated through complex matters, ultimately leading to a successful sale.

5.00 /5

Sara Hughes was amazing in dealing with the issues we had with the property. The contractor who carried out work ok the windows was efficient and actually explained what was done and why. Thank you for the help on this matter.

Reply from agent

Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Sara Hughes provided you with amazing service in resolving the issues you had with the property. It's great to know that the contractor who worked on the windows was efficient and took the time to explain the work done. We're glad we could help you with this matter. Thank you again.

5.00 /5

Very helpful. We had problems with our boiler and were promptly provided with heaters and the problem was solved in good time. Freya was also very helpful and friendly.

Reply from agent

Thank you for your kind words. We are glad to hear that you found our team helpful in resolving the issue with your boiler. We always strive to provide prompt solutions to our clients' problems. Freya is indeed a valuable member of our team and we appreciate your compliments about her friendly assistance. If you have any further questions or require any more assistance, please don't hesitate to reach out to us.

5.00 /5

I like the policy of this company. Always polite, sympathetic, understanding. Jess Reynolds always provides clear, comprehensive answers and does their best to resolve any situation. As a client, I am valued and my needs are not neglected.

Reply from agent

It's fantastic to hear that you have had such a positive experience with Jess Reynolds and the company's policies. Providing clear, comprehensive answers and actively working to resolve any issues demonstrates a commitment to excellent customer service. Feeling valued and having your needs met is crucial in any client-business relationship, and it's great that this company prioritises these aspects. If you have any further feedback or questions, feel free to let us know!

5.00 /5

I couldn’t ask for better service! Kaitlin and Jess are so helpful and quick and replying and getting things done! Diolch yn fawr!

Reply from agent

I'm glad to hear that you've had a positive experience with Kaitlin and Jess! It's always great to receive excellent service. Thanks for your review!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available