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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

had some issues with my keys, all it took was a call to Sally and it was resolved almost immediately. Thank you for the prompt response

Reply from agent

Thank you for your kind words! We're glad to hear that Sally was able to resolve the issue with your keys so quickly. Your satisfaction is our priority, and we’re always here to help whenever you need us.

5.00 /5

You are very quick to help us, thank you for promptness and solving problems Freya Oatridge🤩 …

Reply from agent

We're thrilled to hear that our prompt service met your expectations. We appreciate your kind words!

5.00 /5

Excellent service and we had Sally who was dealing with an issue with our flat. She was very efficient and kept us updated. Many thanks.

Reply from agent

Thank you for your wonderful review! We’re glad to hear that Sally’s efficient work and regular updates made a positive difference. If you need any further assistance, feel free to reach out!

5.00 /5

I had an issue collecting my room key and Sally Fergeson was so much help. She came with us to the property immediately and was super lovely and made sure everything was in order before leaving. Highly recommend her

Reply from agent

Thank you for sharing your experience! We’re thrilled to hear that Sally was able to resolve the issue with your room key and personally made sure everything was sorted. Your recommendation means a lot to us! If there’s anything else we can assist with, just let us know.

5.00 /5

Very professional service. They are very responsive and I noticed, they try to solve any problem quickly. Their problem solving attitude will take this organisation higher. I would like to say thank you to Freya Oatridge for her brilliant support.

Reply from agent

Thank you for your wonderful feedback! Freya Oatridge is a valuable member of our team, and we’re glad her support made a positive impact on your experience. If you ever need further assistance, don’t hesitate to reach out!

5.00 /5

Paige you have been outstanding with dealing with the repair to ensure the residents safety and security...... thank you Liz and Tim

Reply from agent

Thank you, Liz and Tim, for your lovely review! We’re so glad to hear that Paige has been exceptional in handling repairs to ensure the safety and security of our residents. Your gratitude is greatly appreciated, and we’re always here to assist you further!

5.00 /5

I have been working with Freya towards getting initial maintenance in my new flat sorted and she's been nothing but helpful, proactive and kind!

Reply from agent

Thank you for your wonderful feedback! It’s great to hear that Freya has been kind and proactive in getting your maintenance sorted in your new flat. We appreciate your kind words and are always here to help if you need further assistance!

5.00 /5

Sally Ferguson was incredibly efficient in helping me find a mechanic to fix my fridge. She quickly arranged everything, and within a couple of days the mechanic arrived to look at the issue. Highly recommend her for fast and reliable service.

Reply from agent

Thank you for sharing your experience! We’re so glad to hear that Sally was quick and efficient in helping you. We appreciate your recommendation and are here for any future assistance you may need!

5.00 /5

Many thanks to Freya Oatridge for helping me out resolve a tenant deposit issue.

Reply from agent

Thank you for your kind words! We appreciate your acknowledgment and are here for any additional support you may need!

5.00 /5

Amazing experience with them. I have been working with them for more than a year now. Very responsive they are and helpful. Specially I will mention Ms Ameera Malik who helped me a lot to settle down in a new property as well the other member of their team.

Reply from agent

Thank you for your wonderful feedback! We're so pleased to hear that you've had a great experience with Seraph Property Management. Ameera and the team truly appreciate your kind words and are always happy to help. We're here if you ever need us!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available