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Miles and Barr

14 Lower Chantry Lane, Canterbury , Kent, CT1 1UF, South East, UK, CT1

4.7 994 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Lauren Smith Google

Reply from Miles and Barr: Thank you for the 5-star rating! We really appreciate your support and are delighted you had a positive experience with John Payne. Kind regards, The John Payne Team
Matthew Jeffries Google

Brilliant service, very supportive and happy to answer any questions with the most information possible

Reply from Miles and Barr: Thank you for your lovely review! We’re delighted to hear that you found our service brilliant and supportive throughout your experience with us. Providing clear communication and being available to answer any questions is something we really pride ourselves on, so it’s great to know this made a positive difference for you. We truly appreciate your feedback and your support. Kind regards, The John Payne Team
Kit Elliott Google

First class communication and all the tediousness and drama of letting our properties was handled by John Payne expertly.

Reply from Miles and Barr: Thank you so much for your kind review! We’re delighted to hear that you found the communication first class and that the team at John Payne Estate Agents were able to take the stress and complexity out of letting your properties. Managing the “tediousness and drama” is exactly what we aim to do, so it’s great to know that came across in your experience. We really appreciate your trust and look forward to supporting you going forward with the management of the property.
Seona Coombes Google

I had an excellent experience selling my mums property with John Payne. As I live a long distance away from the house, I had to rely on them through difficult circumstances, but Vanessa was so approachable, sensitive and enthusiastic even when spending long periods of time showing viewers round the garden, getting soaked in the pouring rain. Vicki was a fantastic communicator, very efficient and kept me fully up to date throughout the process, so everything went smoothly. A brilliant team from start to finish and I can't speak highly enough of the service I received. I would recommend using John Paynes Estate Agents to anyone looking to sell their house.

Reply from Miles and Barr: Thank you Seona so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Vanessa and Vicki were able to support you so well, especially given the distance and circumstances involved. Your recognition of their dedication rain and all - and communication means a great deal to us. It was a pleasure to assist you with the sale, and we truly appreciate your recommendation. Wishing you all the very best moving forward. John Payne
Duncan Hunter Google

Great end to end experience when buying in Earlsdon with John Payne. Very professional, knowledgeable and Vanessa and Vicki were great at keeping things moving and keeping us informed. I would highly recommend.

Reply from Miles and Barr: Thank Duncan you for your kind review. We’re so pleased to hear you had a great experience purchasing in Earlsdon. Vanessa and Vicki will be delighted to know their professionalism and communication made a positive difference throughout the process. Wishing you all the best in your new home, and thank you for your recommendation. John Payne
Lucas ribeiro Google

Absolutely amazing service from Rebecca, the property manager. Always kept a line of communication open with us throughout the process and is extremely helpful. Makes a massive change compared to other agencies as she does go above and beyond for her job. Thank you Rebecca and the Beecroft team!

Fabian Providence Google

Jo is my property manager and since she’s been managing my properties my life has been a lot easier. I’ve had a lot of problems with the service in the past but I’m very pleased with the service I now receive. She is courteous, professional and is always on the ball.

Liam Shelley (Liam) Google

Incredible communication and excellent service, the team is very patient and understanding with a particular shoutout to Bradley and Jed for their help

Reply from Miles and Barr: Dear Liam, Thank you so much for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with our team and … More
Pete Wheeler Google

We honestly can’t thank Trigg enough for everything they did to help sell our late mum’s house, they made the whole process so much easier than we expected. The house sold just two days after going on the market, which was amazing. Rhys and Mark kept us updated the whole way through and was easy to contact if we had questions. We really can’t speak highly enough of Trigg ( Rhys and Mark) and wouldn’t hesitate to recommend them to anyone.

Reply from Miles and Barr: Dear Pete Thank you so much for your kind words and for trusting Trigghomes during what we know was a very emotional time. We’re truly sorry for your loss, and it means a great deal to know we could help make the process a little easier for you. We’re delighted to hear the result exceeded expectations and that the communication and support from Rhys and Mark made a positive difference throughout the journey. Your recommendation means a lot to our whole team. Wishing you and your family all the very best, and please don’t hesitate to reach out if we can ever assist in the future. I will pass on your feedback to the sales team Kind regards Keith Trigg Managing Director
Emma - Jane Budd Google

Trigg homes have been AMAZING! Very professional, friendly and very proactive. They have fully supported my niece with her recent move, and made a tough situation so much easier. I'd like to especially thank Kat, who has been so kind and has been a pleasure to speak too. The tenant portal is also extremely good, and makes life so much easier when reporting issues. Many thanks again to you all!

Reply from Miles and Barr: Dear Emma Thank you so much for your kind words and thoughtful feedback. We’re truly delighted to hear that your niece’s move was handled with care and that our team could help make a challenging situation easier. It’s especially lovely to hear your kind mention of Kat — we’ll be sure to pass along your thanks to her. We’re also glad you’ve found the tenant portal helpful and easy to use, as we aim to make communication and reporting issues as smooth as possible. Thank you again for taking the time to share your experience. Your feedback means a lot to us, and we’re always here if we can help with anything in the future. I will pass on your feedback to the team Kind regards Keith Trigg Managing Director

About Miles and Barr

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Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Relocation Agent Network

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