Selling your home is always nerve racking but during the ups and downs of the sale Kym was always understanding and calming. We had booked two estate agents to value our property but after meeting Mark and he explaining the market and our best selling price we instructed him straight away and we haven't been disappointed. We would definitely recommend Mark Ewing Estate Agents.PositiveResponsiveness, Professionalism
Mark was extremely honest and thorough when showing us the property. Alison went above and beyond the call,of duty in ensuring that the move went smoothly and that ourselves and the seller were happy. Communication was brilliant and all the staff were helpful and supportive.PositiveResponsiveness, Quality, Professionalism
I couldn't fault the way Mark Ewin estate agents handled our house purchase - and I've dealt with a lot of estate agents in the past! We were constantly kept informed and I would highly recommend them to anyone, and we will be using them again in the future. Sharon in particular gave us exceptional service.PositiveResponsiveness, Professionalism
From the first contact I had with Mark Ewin Estate Agents, I knew I was in safe hands with purchasing my property. Kim kept me informed every step of the way and made the process very smooth and stress free. Excellent company and would highly recommend their services.PositiveResponsiveness, Quality, Professionalism
Mark Ewin stood above the competition from the outset. A fresh and strategic approach to house selling with both transparency and the personal touch. The whole team were responsive and easy to contact, with great attention to detail. We had multiple offers within days and a sale that went without a hitch. I will highly recommend them to local contacts- Thanks so much Mark, Alison & TeamPositiveResponsiveness, Quality, Professionalism, Value
I thoroughly recommend using Mark Ewin Estate Agents. From start to finish they were honest about what was involved, costs and what I could do to improve my property's chances in a fair, respectful and professional way. The whole team are approachable and they genuinely care about doing a good job which comes across everytime you speak to them. They have always been more than happy to talk through issues and concerns actively coming up with solutions rather than brushing them to one side like other agents. If I ever move again I'll definitely be back to seek their help.PositiveResponsiveness, Quality, Professionalism, Value
Simply the best! We cannot praise Mark and his team highly enough. We sold our house through them very quickly, but then spent over two years trying to buy. It was a long and difficult journey, but they were there offering advice and support every step of the way. The whole team showed professionalism, knowledge and understanding. Always keeping us updated, without being prompted. We wouldn't hesitate to recommend them.PositiveProfessionalism
Our experience of the Mark Ewin team was exceptional customer service! This was especially important during 2020, which was one of the most difficult years any of us have gone through in our lifetimes. We were purchasing a property from their seller, but we felt so comfortable asking questions and seeking advice, that we felt that Alison Ewin and the Mark Ewin team was working for us also. I would recommend the Mark Ewin team to anyone looking for Real Estate Professionals who put their customers first.PositiveResponsiveness, Professionalism
I have experience of three other agents in the town, and Mark Ewin stands head and shoulders above the rest. Even though I only had a small property to sell I felt that they were as interested in me as if I was selling a mansion (not always the case with some agents I've discovered). From the outset, Mark explained the evaluation and sales process with patience, detail and clarity and he gave me 100% confidence that my house would sell, without being at all pushy. Although I didn't get the chance to meet any of the team I felt that they all knew who I was whenever I called the office and knew the details of my property. Sharon was absolutely fantastic at keeping me up to date with what was happening as the sale was progressing. She was very proactive and often went above and beyond to ensure that the sale completed in a reasonable time. I get the feeling that the whole team takes pride in what they do and all do their best to ensure that their high standards are maintained. I would definitely use them again next time. Thanks everyone!PositiveProfessionalism
From start to finish the customer service and care has been exemplary and we have been so well looked after. We didn’t have any stresses or worries passed onto us and every time a little niggle cropped up Sharon dealt with it seamlessly. She even went above and beyond by dealing with issues lower down in the chain as the other agents weren’t doing what they were supposed to do! I can honestly say we would definitely use Mark Ewin again and 100% recommend them. The communication was so fantastic that we were always updated and kept in the loop, I never had to chase anything up myself, so impressed with the agent and Sharon was wonderful!!!PositiveResponsiveness, Quality, Professionalism, Value
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77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ, UK, IP33
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