Myself and my wife met with Tracey Couser from Mackay, and she was a delight to work with. Even before viewing the actual property, we were treated to relevant information about the neighbourhood, the town and the amenities around. She was also able to gauge our fears and questions and deal with them accordingly. I found her to be very professional, friendly, patient and keen to go above and beyond.

This is a first class organisation. They are friendly, efficient and genuinely care about helping their clientele through the ups and downs of moving home in the UK. They found the right people to purchase our home at the right price and were there every step of the way until completion. We couldn’t have asked for more from Michael, Adam and Alison. Thank you all so much.

Such a joy seeing this team at work. People that love what they do and are brilliant at it! Great service, great attention to detail

We've met with Tracey from Mackay's at a couple of properties on our long search for our next home. The best agent we've viewed with in East Herts! She has made our experience really enjoyable, it's a pleasure to be shown around by Tracey, she really knows her stuff about each property, owner and area. She is also welcoming and accommodating of our baby who attends viewings with us, which makes a huge difference for us. In the nicest possible way -- we hope we see less of Tracey... when she finds us our dream home ;) I hope to update this review to say so one day soon.

I have just recently completed on my first house sale through Mackay - they made the process simple and clear, had great local knowledge, and were always on hand to answer questions and recommend good value, local options for things like surveys, photography and EPCs. Big thanks to Michael, Daisy and Alison who I spoke with most - I would 100% recommend Mackay to anyone selling a home in the area, great experience all round!

Mackay went above and beyond to help us move. They took all my stresses away completely which I was hugely grateful for being pregnant at the time. They answered any questions I had and chased everything. THE best agents around. So friendly, personable and so genuine. Recommend to anyone wanting to buy or sell.

Trustworthy, easy, straightforward agents to help us manage our rental without unnecessary stress.