1st Class estate agents in every respect, faultless service.

I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and have been for 30 years, but my office is in south Essex and thus too far away to be affective. When someone else is selling your own families homes and affecting their lives you scrutinise everything and if I'm completely honest I expected to on their backs every other day!. I didn't even have the chance to raise an eyebrow or pick up the phone and ask 'what's going on?', from day 1 the way Kym and all the staff went about the business of selling both properties was faultless. Communication, following up, accompanying each viewing, offers, negotiating the best price, caring for the sale throughout the conveyance, everything they did was carried out with much skill, genuine care and professionalism. To say I have been impressed by Mark Ewin estate agents is a huge understatement, both sales have completed now and I have been kept 100% in the picture throughout the process, I would recommend this firm in a heartbeat. I sincerely thank you Kym & all the staff on an exceptional job & result x 2. Richard Parry