Not sure about landlords. But not very good in what Tennants interests is concerned.

We just rent a property and we don’t have electricity and hot water and nobody tell us how to sort it. I’m so disappointed from very first day.

We made a booking on Saturday to see a property in Swadlincote on Monday. They didnt turn up to the viewing. When I called they didnt have keys to the property (why didn't they know this when I booked) and had written down my mobile and email incorrectly so couldn't let me know. I'm relocating from 2 hours away so hugely inconvient. Steer clear.

A property was advertised and I went and viewed it. It was acceptable and I made the £100 holding fee and arranged a moving date. I put in my notice in my existing house arranged holiday and booked a van. 24 hrs later I received an email from the agents saying that the landlord wanted me to move in in 3 weeks which sounded alarm bells. When I went for the viewing the tenant in the property showed me round but apparently Nicholas Humphries didn't know that a tenant was living there they thought it was vacant. After numerous emails and phone calls it turned out that the landlord had rented it to one of his friends therefore I lost the house. Apparently Nicholas Humphries didn't know the landlords dealings. I asked for my £100 back, only to be told it would take a week to go back into my account. I feel I have been ripped off and am still awaiting refund. From the start of the transaction I felt that the staff did not know what they were doing. I will never deal with them again.

I've just sold my house through Nicholas Humphreys The house sold quickly and for what I thought was a great fixed price Wrong! The price was plus vat Maybe I should of read the paperwork better but on the day they came to take pictures and I agreed the price It wasn't explained it was plus vat To me fixed fee means exactly that! They just told me what I wanted to hear to get my custom I didn't get a copy of the paperwork until after the sale of the property had gone through and I questioned the fee It ended up being a lot more expensive than purple bricks who has also valued the house and I'm sure could of sold it just as quickly Will not be using them again ☹️

My experience not good with this agency , has their one woman who is was not fear with us . And when I went into the office to speak about something the house, these women's just laughed me. -:(