JLL Blackheath
JLL Blackheath
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1.00 /5
Dec 3rd 2018- Recently JLL have become my new property management company - the rental process was very simple, easy and painless & I’ve been in regular contact with my property agent - she’s answered all questions promptly & efficently, all things you’d want during the stressful time of renting. August 2019- Very difficult tenancy agency to work with when experiencing issues with our rental. Despite a glowing review for their sales team in securing our home, their tenancy care team has been rude, unhelpful and does not deliver in resolving complaints within a suitable amount of time.
1.00 /5
Left my details with their agency who handles their phone calls regarding lettings multiple times, never got back to me
1.00 /5
Used this estate agent and have had nothing but problems from them. Waited until after I’d signed a contract and then threatened to pull out unless I signed an extra clause with only a week until move in date. A flat flooded above the flat after I moved and they refused to send anyone in to investigate it, didn’t even offer a de humidifier. Disgraceful company, should be ashamed of themselves.
1.00 /5
Left my details with their agency who handles their phone calls regarding lettings multiple times, never got back to me
1.00 /5
Do not use JLL - their rates are some of the highest in Greenwich and they add on surprise charges for everything! They also failed to call me when my tenants moved out meaning I lost several months rent and failed to make amends. (they had tried to contact me via an old email despite continuing to send bills to my new email!) They took no responsibility for the situation. please shop around - you can get better service at a lower cost.
1.00 /5
Claimed damage done to the flat when there was not and refused to return my deposit.
1.00 /5
Together with my partner we visited this agency with the idea of renting the flat(30.03). One agent lady with no European beauty tryed to hypnotized with her eyes my boyfriend, playing with her hair, almost lying on the desk (the chewing gum was missing) occasionally looked at me. My partner felt uncomfortable immediately found the excuse that he works to do not have a viewing with her. I was in shock because of her unpalatable behavior.
1.00 /5
Dec 3rd 2018- Recently JLL have become my new property management company - the rental process was very simple, easy and painless & I’ve been in regular contact with my property agent - she’s answered all questions promptly & efficently, all things you’d want during the stressful time of renting. August 2019- Very difficult tenancy agency to work with when experiencing issues with our rental. Despite a glowing review for their sales team in securing our home, their tenancy care team has been rude, unhelpful and does not deliver in resolving complaints within a suitable amount of time.
1.00 /5
Do not use JLL - their rates are some of the highest in Greenwich and they add on surprise charges for everything! They also failed to call me when my tenants moved out meaning I lost several months rent and failed to make amends. (they had tried to contact me via an old email despite continuing to send bills to my new email!) They took no responsibility for the situation. please shop around - you can get better service at a lower cost.
1.00 /5
As the previous owner of an estate agency business and an ex member of the RICS and Association of Residential Letting Agents I have to say that I would NOT rent a property through this agency. I rented a property through JLL and a month after the tenancy came to an end I am still waiting for my deposit to be returned. I am making a complaint to The Property Ombudsman and making a claim through ‘The Tenancy Deposit Scheme (TDS)’. Terrible, terrible service.
Contact details
Sales Phone:
Sales Email:
Lettings Email:
Opening hours
Unknown
Address
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA, London, UK, SE3
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Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Our team
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