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JLL Blackheath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Dec 3rd 2018- Recently JLL have become my new property management company - the rental process was very simple, easy and painless & I’ve been in regular contact with my property agent - she’s answered all questions promptly & efficently, all things you’d want during the stressful time of renting. August 2019- Very difficult tenancy agency to work with when experiencing issues with our rental. Despite a glowing review for their sales team in securing our home, their tenancy care team has been rude, unhelpful and does not deliver in resolving complaints within a suitable amount of time.

Reply from agent

Dear Mr Mabbott, Thank you for your comments and I am sorry to hear of your concerns. Our Property Management are very client focused and work closely to exceed expectations and I am sorry to hear we have fallen short in this case. I would be grateful if you could send me further details of your complaint so I can have a senior member of the management team look into this and come back to you to help fully resolve your complaint. Please contact me on Hasina.bibi@eu.jll.com or 020 7399 5459. Thanks. Hasina

Contact details
Sales Phone:

020 8852 8383

Lettings Email:

yasmin.forrester@eu.jll.com

Opening hours

Unknown

Address

8 Montpelior Vale, Blackheath, Greater London, SE3 0TA, London, UK, SE3

Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available