Michael provided with a first class professional service. From taking the instructions he kept us fully informed with the progress of the viewings and kept going until we achieved the sale.
The actual sale proved quite difficult due to various issues but Michael kept up communication and informing us of what the buyer was doing. I believe we must have tested his patience at times but he was courteous and responsive at all times.
I would highly recommend JLL and Michael if you want to sell your property.
Reply from JLL Blackheath: Hi Zhao,
Thank you very much for your review.
We know that finding new home in these uncertain times might be difficult, so we are pleased to see that Michael provide exceptional service and we will make sure to pass your feedback.
JLL Greenwich Team
In the past 14 months I've been hunting for my first dream home. I can not describe how many agents and agencies I faced and spoke with. Some of the big agencies even shame to name or describe their work. I want to say that this agency and one agent in particular @Michael Chu is incredibly professional from top till bottom. Quick for response, pushing through and does not do an extra mile but extra 10,000 miles for his clients and really makes this experience extremely pleasant. I honestly can not think of a single agency who is delivering such service and consistency. If I will be selling my house I will definitely follow this guy or this agency as people working with him were extremely professional and kept their word. Thank you @Michael Chu and his team.
The team at JLL, Michael in particular have been completely fantastic as we purchased a home from them. Michael was responsive, caring and reliable throughout the whole end to end process and we felt at all times like we could rely on them. I recommend JLL and Michael highly, and look forward to working with them in the future if we ever decide to let out or sell or buy again. Thanks all!
Very friendly and helpful team, who worked hard to deliver during the strangest of times! The team were very professional from the outset and passionate about the business, which was a key element I was looking for.
Just a quick note to say how fantastic JLL have been during our buying and selling process in Greenwich. I touched base with Charlotte roughly a year ago but couldn't move forward for various reasons. She stayed in touch every 2/3 months …
Just wanted to say that Charlotte and her colleagues at JLL have been fantastic and so helpful with providing updates on the property chain. This has helped us to progress a sale through to exchange and completion on time. We are a new …
Isobel and Bruna were so helpful to us when we were looking at and then moving into a rental flat, especially considering this was during a pandemic. Everything was handled really swiftly and efficiently and appropriate measures were made …
About JLL Blackheath
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service.
Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment.
We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants.
Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
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