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JLL Blackheath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Claimed damage done to the flat when there was not and refused to return my deposit.

Reply from agent

Dear Mr Farrag, We are disappointed to receive a 1 star review from you based on the deposit dilapidations. JLL provide a full End of Tenancy Guide to all tenants so they are aware of the deposit procedures before they vacate their apartment. As stakeholders of the funds, JLL must follow the TDS guidelines when dealing with the release of a deposit which is also recommended to the Landlord. In this instance, at the point of Check Out, a professional independent check-out clerk had raised issues which they felt were the responsibility of the tenant. To release funds we require the agreement of you and your landlord and if both fail to reach a settlement either party are able to raise a dispute with the TDS where the deposit is registered at no additional charge, so the process is as fair as possible. I would be happy to discuss this with you further and please do contact me on the details below: William Uelese- Director, Property Management. 0207 399 5332

Contact details
Sales Phone:

020 8852 8383

Lettings Email:

yasmin.forrester@eu.jll.com

Opening hours

Unknown

Address

8 Montpelior Vale, Blackheath, Greater London, SE3 0TA, London, UK, SE3

Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available