Dear Wayne, Your issues are clearly with your landlord as we are not the managing Agents and he has spent a substantial amount on repairs but you remain unsatisfied. Also the certificates were sent to your mother which you have both signed to say you have received which I will email to you therefore, your review is totally unjustified. As it is illegal to rent a property without any safety certificates and we fully comply with all legislative requirements.Thank you.

Dear Dr Hassan, I am very disappointed to read your review. I have had no dealings with you since you moved in as you ignored all my phone calls and you have been very difficult to deal with. As you know I was not responsible for managing the property. I was instructed to check you out of the property which was dirty and not in a fit state to be relet. As professional people this was totally unacceptable hence your wife was requested to clean it and hand it back in the condition it was given to you. Had you done this in the first place there would have been no stress. Your issues were clearly with the landlord who rightly delayed check out.You have also quickly forgotten how I worked all sorts of unsociable hours including weekends and late evenings doing the viewings and answering your phone calls to move you into the property which further makes your review totally unjustified! I have spoken with your wife who had no justification and I would be grateful if you can please delete this review. Kind regards Julie Mayet

Dear Ms Noreen, thank you for your review which is totally unjustified. You made a very low offer that was unacceptable. We received a much higher cash offer which was accepted by the vendor and he was not interested in any other offers hence you were not contacted. You were also advised at the time of the offer that your offer was far too low. We work with honesty and integrity and do not play one buyer against another or encourage gazzumping as this practice is very unfair. You should have made a fair offer in the first place if you really wanted to secure the property. We wish you all the best. Kind regards Mayet’s Sales & Lettings

Thank you for your review but as you have never been a customer of ours please can you kindly delete. I understand you are working with a competitor agent to do this. I would be grateful if you can please delete otherwise I will take further action.Thank you

Dear Nicole, thank you for your review but we do not have any records of you being our customer. I believe you are working with a competitor agent to do this as you have given Your Move a five star rating on the same day and two other agents a one star rating. I would be grateful if you can please delete this otherwise I will be taking further action. Kind regards Julie