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Mayets Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Unresponsive. Do not answer calls . Managed to get through after a week of numerous calls to arrange an appointment. After taking details and saying they will call back with a time, had nothing for another week! Extremely unprofessional

Reply from agent

Dear Mr Ashraf Thank you for taking the time to leave a review. I am sorry yo read of your experience.We are extremely busy and currently short staffed and in the process of addressing this hence our service levels are not what they usually are. We pride ourselves in offering the highest level of custservice. If you struggle on the phone please email and we will respond. Kind regards Julie Mayet

1.00 /5

Strong NOT recommend renting! In the beginning, Julie was a so kind and friendly act However, it will soon change when there are issues she wants to avoid despite it being her real job. When I received the keys and the house was filthy. I haven't received the EICR. All her promises weren't kept. It takes days/weeks to respond. ignore all work to be done. The agency hasn't done any inventory check and after trying to charge for things that are not in your lease. The only way to get any movement from Julie was to involve Housing standards. Once she was notified, her agressive behaviour made me decide to leave the property If you want to see her bad attitude on display when she doesn't get her way, just look at her responses to negative reviews. She doesn't accept that she might be in the wrong, just the same attitude you'll encounter when you try to ask her to do something.

Reply from agent

Dear Lucas, Thank you for your review. There has been delays with work because you would not allow access to the tradesmen allowing access only at limited times. The property was in good order and the issue with the meter was with the energy company and not a maintenance issue therefore we were not able to resolve this. Although it was out of our control you reported the matter to Housing Standards when the property was an excellent property. It was given a full clean before you moved in and you did not mention anything. It is a legal requirement to provide an EICR which was given to you and you even signed to confirm this. acknowledge receipt. We treat all our tenants with complete respect and maintain our properties to a high standard. You expected everything to be done yesterday only at your convenience which was not always compatible with our tradesmen but we did our best to accomodate. A legitimate DPS claim was made which you agreed with we did NOT make any invalid claims. Your accusation is not true! Please read our reviews! We wish you all the best. Kind regards Julie

1.00 /5

Wanted to view a property but the rude women on phone did not entertain unless I agree to offer a certain price.. asked to see the property in person and got told the pictures is what you will see, it is what it is.. would not recommend such attitude to deal with..

Reply from agent

Hi thank you for your review. As we have a lot of interest in the property under the vendors instruction we are unable to offer a viewing unless prospective buyers are willing to pay his required price which you have taken very personally. We wish you all the best.

1.00 /5

This is the first company that I have had the misfortune to come across were the negative feedback they have received over the years paints the truest picture. Furnished or part furnished I dont have to sleep on your bed,you folk round there might like sleeping on other folks beds but I prefer to sleep on my own bed thank you very much. Good luck you will need it.

Reply from agent

Dear Jimmy, Thank you for taking the trouble to leave us a review when checking our database you are not even a customer! I would be grateful if you can kindly remove. Thank you

1.00 /5

Rude receptionists

1.00 /5

One of the worst estate agents I've rented through. Disgusting customer service. Takes days to respond. Tries to brush off work that needs to be done and still waiting to be done. Tries to charge you for things that aren't in your tenancy agreement. Calls the police and lies about you instead of actually addressing any issues. Massively overcharges on rent as she knows that there haven't been many options recently. Avoid and don't be fooled by her "sweet and friendly" act as it'll soon change when there's issues she wants to avoid despite it being her actual job. If you want to see her disgusting attitude on display when she doesn't get her way, just look at her responses to negative reviews. No acknowledgement that she may be in the wrong, just the same obnoxious attitude you'll encounter when you try to hold her accountable or ask her to do something.

Reply from agent

Dear Shoaib, Thank you for taking the time to leave us a review. We will not tolerate such threatening and intimidating behaviour. Like all our tenants you need to comply with our policies and procedures. We have hundreds of tenants to deal with therefore, we cannot attend to you immediately. If you would like further clarification of our policies and procedures we are more than happy to provide this. Kind regards Julie Mayet

1.00 /5
Reply from agent

Thank you for taking the time to leave a review. I am sorry that you feel our service was not to your standard. I am not sure if we have had any interractions with you. If you can please contact my office on 01254 451786 we will be more than happy to rectify the situation. Kind regards Julie Mayet

1.00 /5
Reply from agent

Thank you for your review and I canoot address any issue as a non-customer as you have not left any comments! Thank you

1.00 /5

Disgusting service from this agent absolutely disgusted by ther attitude

Reply from agent

Thank you for your review. I am sorry that our service did not meet your expectation but I do not know ho you are or whether you are a genuine customer. Please can you contact us so that we can rectify the situation. Kind regards Julie

1.00 /5

I've been calling them for 2 weeks now asking to remove the sign they left outside a house they let at least a month ago. I explained that the sign is attached to a very weak fence and when it's windy (and it get really windy quite often lately) the whole sign looks like it's about to fall off. There are cars parked all around so it's pretty likely it will damage one of them. I was promised 3 dates already and it's still there. If they deal with all issues like with this one I would avoid them at all expense as you may end up in a house with no heating and nobody will bother to come and check it. Pathetic customer service

Reply from agent

Dear Agata, Thank you for your totally unjustified review. The collection of the board has been totally out of our control. You are not our customer and you are totally unjustified in your comments regarding our service. If you would like to take time to read our reviews you will see the high standard of service we offer. None of the other residents or my tenant has had an issue with the board so I am not sure why it has caused you so much distress to have to take the time to write a review. We apologise for any inconvenience caused and would be grateful if you can please delete this. Kind regards Julie Mayet

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82 London Rd , Blackburn, BB1 7LR, UK, BB1

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