Dear Dr Hassan, I am very disappointed to read your review. I have had no dealings with you since you moved in as you ignored all my phone calls and you have been very difficult to deal with. As you know I was not responsible for managing the property. I was instructed to check you out of the property which was dirty and not in a fit state to be relet. As professional people this was totally unacceptable hence your wife was requested to clean it and hand it back in the condition it was given to you. Had you done this in the first place there would have been no stress. Your issues were clearly with the landlord who rightly delayed check out.You have also quickly forgotten how I worked all sorts of unsociable hours including weekends and late evenings doing the viewings and answering your phone calls to move you into the property which further makes your review totally unjustified! I have spoken with your wife who had no justification and I would be grateful if you can please delete this review. Kind regards Julie Mayet