George was very approachable and helpful. Answered all my questions regarding the chain, the area of the property I viewed and has referred me to a free mortgage broker. He was very fast to respond when communicating and was very polite and pleasant during all interactions. Best of luck for the rest of his career.
Although I have given 5 stars overall this is due to Louise Carr Customer service skills. Louise was communicating with us right up to the last minute of what turned out to a very stressful day for us. Louise works in the Bitterne branch of Charles Carr. You are very lucky to have Louise working with you. Louise is a credit to your company.
We couldn’t recommend Charles Carr more. They have been brilliant and totally supportive from start to finish. We’ve been very well looked after and they helped us sell our home 4 times and also purchase our dream home.
Anna was very helpful and informative about the surrounding area and the home in reference. Would 100% recommend Anna showing you a home.
I would like to say a massive thank you to all at Charles Carr in Bitterne who helped us throughout the process of our move. Lauren helped us from the start from when we first viewed the property we wanted to purchase her support along the way was outstanding. We then had the help and support from Louise who help drive the purchase through to get us across the line to exchange contracts. Louise's support and communication has been amazing. Every call i made was answered, every email I sent was repl;ied to, this has been a massive support to us through this stressful time of moving.. We would like to say a personal thank you to Charles Carr for everything they have done for us, we can not wait to complete know and to get our keys for our new home. thank you all
Despite having a negative view of estate agents before our move, Charles Carr have completely changed that and I highly recommend them and will to any friends/family in the future. They kept their promises through out, we had so many viewings, and sold within 2 weeks for the price discussed at the beginning! Louise was also excellent in taking care and pushing the completion through. We had a couple of friends also looking to buy and they where all contacted from Charles Carr about our property not knowing they where our friends so they obviously do a lot of work in the back ground which I wouldn't normally trust estate agents to do. We even had a rival estate agent drop a note through the door slating Charles Carr, saying they're this and that, but as a business owner that spoke volumes to us knowing their rivals are out dropping notes through people doors rather then selling their own properties, obviously struggling with the competition.
Charles carr have been brilliant, not only were they quick to sell our house but they have kept up the hard work the whole way through the process! Louise carr in particular has been fantastic, daily updates and has quite frankly kept me sane through quite a stressful sale!!
Charlotte has been really excellent - she keeps me regularly informed of any new potential properties that meet my criteria and is always punctual and informative at viewings.
Couldn’t have asked for a more helpful estate agent than Louise, she was amazing!
Unknown
Unknown
5 West End Road, Bitterne, Hampshire, SO18 6TE, South East, UK, SO18
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UnknownCharles Carr has fast become a well respected local independent estate agent within the Southampton area. Our strong team of experienced local professionals endeavour to provide exceptional customer service and added value every time. Our mission is simple: “We aim to offer our clients a fair and honest agency experience that represents good value for money – whether you sell, buy, let or rent a property through Charles Carr, we want you to be 100% satisfied with the end result”.