Russell Property - Bishop's Stortford

We had a very tricky chain and Becky was so helpful and on it, chasing everyday and keeping us updated. If it wasn’t for her I don’t think it would have gone through! She made what was a stressful situation a lot more calm knowing she had it under control. We are so thankful to her! x

Worked with Nicola on a matter regarding the deposit. Nicola was happy to engage with me and acted very compassionately, professionally and with fantastic communications throughout the whole process. Russell providing fantastic customer service and support as always and really than Nicola for her coordinated effort.

Russell properties have been absolutely faultless when buying our home in Bishops Stortford. Ellie in particular helped us negotiate and manage our expectations and we are so grateful as we bought our dream home which was originally out of budget. Can’t fault Ellie with communication and helping us to get the house by communicating so well with the sellers and us. Shoutout to Becky too who took over and was equally as helpful! Will definitely use Russell if we ever sell in the future and will recommend to others!

Russell Properties managed the renovation of my home last year, and I couldn’t have asked for a better experience. They took care of every detail - coordinating builders and contractors, keeping me updated throughout, and ensuring everything was completed to a high standard. Their professionalism, reliability, and approachable manner made what could have been a stressful process completely seamless. Once the renovation was complete, they found excellent tenants and have now managed the rental side for the past year with the same high level of care and efficiency. Communication has always been clear and timely, and they’ve been proactive in dealing with any issues that arise. I’ve been genuinely impressed with their commitment, understanding, and personal touch, and I wouldn’t hesitate to recommend Russell Properties to anyone looking for a trustworthy and professional property management team. Sarah Dodshon

I’ve just completed the sale of my home with Russell’s, and they were absolutely fabulous to work with. After a difficult experience with another estate agency, working with Russell’s was a breath of fresh air. The team was professional, responsive, friendly, and incredibly supportive throughout the entire process. I always felt well-informed and cared for. I would highly recommend Russell’s to anyone looking to sell their home!

Professional and kind for the entire period, always received a quick respond and support, specially from Hannah Leahy. Thank you!

Excellent company to deal with. Very helpful.

We recently completed on our first home, buying through Russell Property. From start to finish our experience was 1st class and the entire team were highly professional and efficient. We dealt with Ellie in the first instance who went out of her way to speak with us to understand our requirements and our budget. From there, Ellie kept us posted on a number of properties that were coming up for sale. Although, one house particularly stood out which was off-market, in which we were the first to view and ticked all of our boxes. To make it even better the house was on our dream road, something which we had mentioned to Ellie in our first couple of chats. During the conveyancing and sales progression we dealt with Becky and Paula, both of whom were very attentive and lovely to speak with, always keeping us regularly informed on the progress of our purchase. We could also not forget Doug, who covered Becky whilst she was away on holiday, and done a great job at pushing the final stages of our purchase along and helping to get us to point of exchange. This really highlighted the team’s strength at Russell Property given there was no lack of communication during leave or wasted time. We could not be happier with our new home, and we are so glad that we chose Russell Property to help us with this massive milestone in our lives. Thank you so much to all of the team.

We have recently worked with Russell Property as we had to secure a rental property when moving to a new town. Their service has been great throughout the entire process and has continued after we finished moving in, as we had a couple of minor issues in the first few months of our rental. I would recommend Russell to anyone who is looking for professionalism but also friendly customer service, an increasingly rare occurrence in the real estate agency market.

I would just like to say a massive thank you to Alicia Foster. She was very prompt and provided extensive knowledge about our area. Alicia was very warm and friendly and guided us on how to improve our home, so we could get the best return, if we were to sell. I found her to be very honest and provided full clarity and for that we are thankful. We have found some estate agents over the years to a little disingenuous, so meeting Alicia was very refreshing. We will definitely be using Alicia in the future and I would highly recommend her to anyone looking to sell their home.