Absolutely horrible experience, the viewing went amazing and all, but as we wanted to apply for lettings that's when everything went south, so difficult to communicate with, I tried emailing Amelia which helped at first with the …

Avoid at all cost- £325 deduction from deposit to deep clean. We rented a flat from them for a year and spent time cleaning it before the return. The bathroom was thoroughly scrubbed down and so was the kitchen. It was left clean and i …

I am writing to express my deep dissatisfaction with the service provided by Martins & Co Harborne in relation to the letting of my property. …

Terrible agency - they have mistreated my best friend by visiting unannounced, they have not fixed a broken shower, and they did nothing about a rat infestation problem despite several complaints. I have heard poor reviews from others also. …

Went all the way to Birmingham for a viewing, and the agent told me they’d send my application over before the next day. Later that same evening, the property was already marked as “let agreed.” Really disappointing and felt like a waste of time.

My experience was with Oron was so bad that i actually had to write a formal complaint against him because his conduct was so terrible. He was the cause of me losing out on an apartment due to his pure lack of communication and awareness.

Not a good property agent for tenant. Just beneficial to landlord.

Set a viewing twice. They knew I had to travel to come to the appointment. They failed to appear, I called them and they told me they had not booked. I told them I was leaving the town and they still failed to set an appointment on the day. They promised a virtual tour but they never sent it.

Awful customer service, tried to take full deposit for items such as “dirty bathroom” and “smear marks on hob”, despite the flat being returned in a cleaner state than when we moved in. Avoid these guys at all costs.