Very poor customer care. Treating everyone as fraud. Very rude and unprofessional. Arranging viewing the property by themselves and using their spare keys, be careful they are entering the property without current tenants. Finally they …

I'm deeply disappointed with the level of service received. It appears that vital checks on the properties were overlooked, leading to some serious safety concerns. Furthermore, I encountered instances of misinformation and deceptive …

Formal Complaint Dear Martin and Co, …

Disgusting money hungry agency. One of their property managers Zainab is extremely rude and only focused on keeping the landlords happy. Doesn’t listen or try to understand, always in combat mode like you took something from her. They …

WORST ESTATE AGENCY! Awful experience, as soon as you have signed a tenancy agreement they are rude & useless! If they ask for a review initially just wait until you have fully had to deal with them ... all I am going to say is good luck. I …

Hands down the worst experience I’ve ever had with a letting agency. Our property manager, Zainab, was incredibly difficult to communicate with. It was honestly baffling at times trying to have a coherent exchange with her. …

AVOID !!! AVOID!!! AVOID!!! MO SHAH & AMELIA BRADY …

Unfortunately, our experience as tenants aligns with many other reviews here. Our property manager Zainab's priority seemed to be keeping the landlord satisfied, rather than acting as a mediator and equally supporting our needs. I am sorry …

Those guys are really unprofessional, and they will make everything they can to rip you off. They are holding our deposit for 2 months already as they put a list of unfair expenses to dry out the whole deposit. An example of this is …

Absolutely horrible experience, after their vasade with their viewing trying to make it seem, they cared about the tenants, after the viewing was over and I assume the property has be let out, boom ghosted amelia and mo shah, avoid them. I …