February 2026 (7 months after Martin & Co's initial reply): No action has been taken to repair the damage and the company appears to have lost interest. I live adjacent to Fairyfield House, managed by Martin & Co. Unfortunately, my fence was damaged due to vehicles frequently entering the car park to perform U-turns—a risk the management is aware of. Despite this, no preventative measures have been taken, and I have not received support or repairs for the damage. The property management has been communicative but ultimately declined responsibility. I hope Martin & Co will take steps to better manage this issue and protect neighbouring properties in the future. (Update: Following further correspondence, it was clarified that management of the parking area falls to a different company, not Martin & Co. directly. However, this division of responsibility was never made clear at the outset. Initial replies came from a Martin & Co. email address, and a colleague from the same office continued corresponding for some time. Only later was I redirected elsewhere. I’ve since posted a separate review regarding that company. But I stand by my initial concerns about poor communication, lack of clarity and the absence of resolution for several months.)