As first time landlords we were somewhat unsure as to how to proceed. Zest patiently took us through the process step by step and were always on hand to provide friendly and helpful advice. In all our dealings with Zest the staff were consistently a delight to deal with, and when we needed it they were able to recommend reliable tradesmen. Zest’s professional and friendly demeanour certainly paid dividends as the very first tenants to view the property took it at the marketed monthly rental. Based on our experience we would not hesitate to recommend Zest property letting as a first choice for landlords or tenants.
After dealing with a couple of very poor letting agents in Bath, I am delighted with Zest. They have been very helpful and our move was very smooth. They even accommodated a viewing on a Saturday. We are having problems with our shower going hot and cold, and Lucy has been great at communicating what she is doing about it to help and I'm confident that it will be resolved as quickly as possible. The best letting agency I have ever dealt with in Bath.
I am extremely happy with the service I received through Zest, they were able to help me every step of the way and made the whole process so simple and straightforward. In particular I'd like to thank their Senior Lettings Negotiator Natalie Giles, who was so happy, friendly and helpful throughout the process. Even when I was further into the process and was being dealt with by their Lettings & Sales Administrator, whom I had a few problems with, Natalie was able to step in and resolve the problems which made a huge difference when it came to actually moving into the property. The communication and support she provided was invaluable during what can often be a stressful time. Although I am now settled in she would not necessarily be my first point of contact as lettings negotiator, I know that she would be happy to help in any way I needed which is endlessly reassuring. Thank you Natalie, and thank you Zest!
I have several properties to let but this latest one was in a different area and I chose Zest from recommendation and I have been more than happy with my choice. I like the fact that they are not pushy. They have a wonderful staff who are all very likeable which makes the job much friendlier than I expected. I had great advice and choices for whole package, half package and just "find a tenant" options. They certainly did as they said on the tin and found a suitable tenant for me and sent several possible prospective tenants around as soon as they advertised it. They found a tenant within 7 to 10 days. Excellent. Thank you Team Zest!
Zest have been very helpful from the start. We had a few troubles finding tenants to join us to begin with as a couple of people dropped out, and Zest were patient and allowed us time to find additional tenants. Asking questions/queries/maintenance issues through email are always responded to the same day and have always been very helpful. Natalie has particularly helped us through many issues and has always gone out of her way to assist us, contacting previous tenants over internet queries and even ringing providers when we needed help! Overall, an excellent service from Zest, highly recommended.
Zest are the best in town and a total pleasure to work with! Our Negotiator Natalie Giles looked out for us at every step and as a result we landed the house of our dreams! Renting can be nearly as stressful as buying in this competitive market so really makes a difference to have someone fighting your corner. Professional and responsive at every step, I would definitely go to Zest should we need to rent again and when we are in a position to buy, they will be our first port of call. A truly pleasurable experience! Lisa
Having recently worked with Zest, I cannot rate them highly enough! Their service was friendly, simple and efficient. They answered all of my questions (of which they were quite a few!) promptly and made sure all documentation was sent over as quickly as possible. It was a pleasure working with the whole team at Zest, but in particular - with Natalie, who was really enthusiastic and approachable and made me feel like I was working with a friend, not just an agent! I would definitely recommend Zest to anyone looking to rent in the area.
I am extremely happy with the service I received through Zest, they were able to help me every step of the way and made the whole process so simple and straightforward. In particular I'd like to thank their Senior Lettings Negotiator Natalie Giles, who was so happy, friendly and helpful throughout the process. Even when I was further into the process and was being dealt with by their Lettings & Sales Administrator, whom I had a few problems with, Natalie was able to step in and resolve the problems which made a huge difference when it came to actually moving into the property. The communication and support she provided was invaluable during what can often be a stressful time. Although I am now settled in she would not necessarily be my first point of contact as lettings negotiator, I know that she would be happy to help in any way I needed which is endlessly reassuring. Thank you Natalie, and thank you Zest!
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1a Mile End London Road, Bath, Somerset, BA1 6PT, UK, BA1
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