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Barons Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
15.06.2018
Excellent as always

Baron’s always go beyond your expectations of any other estate agent and having used them for several sales over the years this really shows against other local agents. The service received from Trevor, Charlie and the team is exceptional and they always do what they say they are going to do and get a sale completed very fast. After some complications with our purchase, the team did everything they could so the sale wasn’t affected, and without this we would have definitely lost the sale. Thank you for being fab as always, and continuing the great reputation that you have as the best agent in Basingstoke.

5.00 /5
08.06.2018
Outstanding!

From the point of signing on with Baron's all the way through to completion, the service received has been 5-star plus, I would highly recommend anyone to use Barons. The whole team have been fantastic through all kinds of communication, be it phone, face to face or email. They have simply been brilliant and I cant thank them enough for all of their help and support in the getting to the point of completion. Thank you

5.00 /5
04.06.2018
Excellent service

From start to finish all the staff at Barons have been excellent, fantastic communication and if I didn’t understand something they were more than happy to explain it to me. I wouldn’t hesitate to use them again for buying or selling

5.00 /5
29.05.2018
5* quality!

I used Barons to sell my house and the service I got from them was great! I worked mostly with Patrick and Charlie who were both brilliant, nothing was too much trouble, they kept me informed and were really friendly and professional. I would highly recomment both of them. Of course the rest of the team; Matt, Trevor and Kevin were really helpful, friendly and proactive too. I would recommend Barons to anyone, their level of customer service was fantastic!

5.00 /5
18.05.2018
Faultless from start to finish

From start to finish, Barons Estate Agents have been absolutely wonderful! At every point in our transaction, they have been professional, helpful, polite and friendly. Their customer service is absolutely second to none. It’s so refreshing to deal with a company who clearly put emphasis on good communication - they respond to emails quickly, they will call you back when they say they will, they even provided us with regular updates about the purchase off their own back so we were continuously informed. Absolute nothing was too much trouble, from regularly chasing up solicitors to helping with any questions, we really feel like we can rely on Barons. We had a particular situation with our purchase that nearly scared us away, however Barons went out of their way to do everything they could to help with this, including setting up a face to face meeting between the property owner and ourselves and attending the meeting themselves too. I’m paraphrasing, but one of my conversations with Charlie was “Obviously we do this job to be paid, but we truly want you to love the house you buy and it’s our job to make sure that everything is right for you” I’m left on no doubt that this wasn’t just words, it’s very clear from our experience with Barons that they really do, and will do, everything they can to make your experience a great one. Well done and thank you to Charlie in particular, and to Patrick and the rest of the team who have helped - you have been a massive part of making our dream come true.

5.00 /5
05.05.2018
Fantastic service, great estate agents!

Very helpful throughout the selling process and always knew more about the upward chain than the estate agent we were buying through. Never had to chase once, thank you for making the moving house process easier and less stressful.

5.00 /5
18.04.2018
Couldn't recommend Barons more highly! Fantastic first time buying experience.

From the moment we stepped into their offices to the moment we picked up the keys to our first property a few months later, Patrick and the rest of the Barons team were nothing but faultless. As first time buyers we were naturally nervous about the whole process but they made everything as easy as possible. They were approachable, friendly and easily contactable the whole time, nothing was too much trouble. We never felt rushed or pressured into making decisions and it genuinely felt like they were on our side throughout the whole process and supported us throughout the negotiations. The stereotypical pushy estate agent image we had in our heads, and expected, going into this process couldn't have been further from the truth. I wouldn't hesitate to go back to Barons again in the future. 10/10 experience!

5.00 /5
15.04.2018
10/10

From the first contact with Barons, we had a warm, friendly reception. Every person we have dealt with be that face to face or on the phone, has been pleasant and approachable. There has never been pressure on us from Barons at any point. We must give a special thanks to Charlie who we have predominately dealt with, as he has been an absolute gem. From our viewings, to our weekly or daily telephone conversations, nothing has ever been too much trouble for Charlie. He has explained and guided us through this whole process and made the situation bearable. I think in the situation of buying a house, which can be very stressful, it's been nice to have a cheery, friendly person like Charlie, on the end of the phone to ease the pressure and provide you reassurance. I'll miss our update telephone calls! Thank you Charlie and Barons for helping us buy our first home :)

5.00 /5
27.03.2018
excellent

I and my husband decided to sell our house and it was complicated by the fact that we do not leave in the Uk anymore.However, we were well informed throughout the process and it was made as smoothly as possible well-done Barons. we are very happy with the service we got

5.00 /5
17.03.2018
Honest & Professional.

Of all the estate agents we met with viewing properties these guys were top of the class. They knew the property they were selling, they knew the attributes, they invested the time in finding out what we were truly looking for and delivered nothing but absolute excellence. Honesty goes a long way when it comes to buying property and these guys have nailed it. We were first time buyers and I hammered them with emails but never was it an issue and they were with us every step of the way. We could not have received better customer service. Flawless. If we had a house to sell this time round, they are the ones I’d want selling it for me! Brilliance

Contact details
Sales Phone:

01256 840111

Opening hours
Monday-Friday: 08:00 - 19:00 Saturday: 08:00 - 17:00
Address

2-4 Winton Square, Basingstoke, Hampshire, RG21 8EN, South East, UK, RG21

Barons Estate Agents was formed in 1988 by Kevin Penfold & Trevor Lee, with the office being opened in February of that year. That same office is still open and thriving at Winton Square in Basingstoke. Both directors started their career at large independent estate agencies in the early 1980’s, working their way up the career ladder from trainees, to office managers, and finally regional managers. Along the way gaining extensive knowledge of how to deal with a range of properties, people and the ever-changing legal system. Kevin & Trevor met whilst working at Parkers Independent Estate Agency and developed a great working relationship. Parkers was eventually taken over by Legal & General; keen not to enter the corporate environment and all that goes with it, Kevin & Trevor hatched plans to establish a local independent estate agent that would go the extra mile for their clients. Having undertaken extensive market research, they decided that Basingstoke was the place to be. Starting the agency with themselves and two other employees they hit the ground running by selling their first property in Brighton Hill and haven’t looked back since. Throughout the years they have witnessed ever changing market places, large property developments being built and ever-changing regulations and laws. At Barons Independent Estate Agents, we are passionate about property and pride ourselves on decades of successful selling in Basingstoke and the surrounding villages. Our team of negotiators are approachable, skilful and extremely knowledgeable, boasting over 75 years experience of estate agency in the Basingstoke and surrounding markets. Our unrivalled understanding of the area allows us to find the perfect property for customers, whether they are looking for an elegant Victorian town house or apartment in the town centre, or even a cottage in the Old Basing. We also advise on buy-to-let, investment properties or the purchase of a second home. Our experienced staff, all formally trained by Kevin & Trevor mean those selling through Barons Estate Agents can expect an excellent level of service. As leading residential independent estate agents in the surrounding area, we have a large property portfolio and being registered with us ensures that you will be contacted by telephone, email or text on all new properties that are coming to the market. With a vast depth of local knowledge we are able to guide you to the right areas, good schools, amenities and bus/train services, to name a few. We firmly focus on maximising the exposure of our properties with quality photography, floorplans and high quality brochures in conjunction with prominent advertising on the internet and in local press when necessary. We give regular progress updates, essential proactive sales advice and informative feedback. Our office is highly visible in a prime Basingstoke town centre location – the first port of call for those looking to relocate. We are fully committed to delivering an excellent service to vendors, delicately balanced by our desire to help our purchasers find their ideal property. This continues throughout the conveyancing process, and often beyond! www.baronsestateagents.co.uk

Our team

Matt Rawlings M.N.A.E.A

Kevin Penfold

Trevor Lee F N A E A

Charlie Mather

Patrick Henry

Brad Kudirka

National Association of Estate Agents
Property Ombudsman Sales
Trading Standards
Ombudsman Services
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available