Brought my new house through Barons Estate Agent. Communication and service was first class with regular updates from their office. They also helped to push my sale through and provided me with accurate information when my estate agent failed to do. If i were to move again, Barons would be my first choice of Estate Agents in the Basingstoke area.
We bought our house through Barons, and were very impressed with the after-sales service. As such, when it was time to move on, it was an easy choice to use Barons to handle our sale. Everybody was very friendly and professional, and they were always easy to get hold of on the phone. The jewel in their crown however was Trevor who looks after the after sale part progressing to completion. He was tireless in his efforts in chasing down all other parties in our long (9 people!) chain. I don't doubt that if it was left to the other agents (particularly the online ones) in the chain, that we'd still be waiting to move! All in all, I wouldn't hesitate to use again.
We used Barons estate agent after our initial agent messed us about and was unable to sell our property. Trevor went above our expectations to ensure that we sold our house for the full asking price and also stayed on top of the process even answering questions in the evening and at weekends. They even found our new home so we were lucky that they were able to deal with the whole transaction from start to finish. We would most definitely use Barons again for our next sale.
We chose Barons as they came highly recommended to us & due to their extensive knowledge of the local area. Whilst they were not the cheapest, their service is worth every penny! Throughout the experience (we sold & bought via them), they remained professional, honest & responsive. If we had to do this all over again & their fees doubled, we would still use them. Thank you Trevor & Team, from Roxan
I cannot express my thanks enough for the team's efforts and customer service at Barons Basingstoke. Professional...yet extremely friendly. Trevor and Kevin should be overly proud of their team that are out there representing their company. I would NOT hesitate to use Barons Basingstoke again and cannot recommend them enough. 5* (if only there was a 10* option).
My sister and I had the upsetting task of selling our dear mums property. I have known Kevin Penfold for a number of years and sold every property I have ever owned with him and his team, so when it came to the sale of our mums property Barons was the best choice for us. They are more expensive but worth every penny they did all the work for us and kept us up to date every step of the way. Thank you Kevin and your team, we will recommend you to every one we know.
I was very pleased with the professional and efficient way the people at Barons Estate Agents dealt with the sale of my house and I would recommend them to anyone who wants the process of selling a house made as smooth as possible. The photos of the house were excellent and were quickly put on Right move with a full set of details, including a floor plan. Viewings started to be arranged within 30 mins of being in the public domain and this resulted in the house being sold in 2 days. All the staff at Barons were polite and helpful and always returned my calls but Trevor was particularly good. He was the person who saw the whole sale through and made sure any hiccups that arose were smoothed out so the sale went through with minimal hassle. I cannot thank them enough for their help and support through what can be a difficult and stressful process.
Barons in Basingstoke were instrumental in our being able to get the best deal for our property and to sell it quickly. They took care of all of the viewings and arranged an open day, which helped to expedite and seal the sale. They were knowledgeable, proactive, flexible and courteous. Following receipt of offers, they supported us throughout to bring exchange and completion to fruition. I had initially considered using a low-cost, online agent but am so pleased that we went down the "traditional" route. Thank you, Barons of Basingstoke.
I have used Barons to sell all the homes I have owned since they set up in Basingstoke. This time was no different, except that my needs for my next house had very exacting requirements. While other estate agents wrote me off as a 'time-waster', Barons followed up on every property that could fit my needs. This process took 2 years during which time the sale of my property fell through as I was unable to find a property to buy and 4 potential house purchases fell through (none through any fault of mine). Barons supported me throughout this entire process: finally finding me the house I would end up buying. They then intervened when problems surfaced with that purchase and I ended up renting before the purchase could be completed. My very grateful thanks to Trevor Lee for his tenacity throughout the 2 years; we had weekly calls on the progress of the house purchase which finally completed on April 7th 2017. Thank you to all the team at Barons for putting up with me for the past 2+ years.
The process of buying and selling can be very stressful however all the staff at Barons made light work of it all for us. They did not send around any time wasters and kept in touch with us all the way. Thankyou for all your help and Trevor and his team were first class. Thank you.
2-4 Winton Square, Basingstoke, Hampshire, RG21 8EN, South East, UK, RG21
Barons Estate Agents was formed in 1988 by Kevin Penfold & Trevor Lee, with the office being opened in February of that year. That same office is still open and thriving at Winton Square in Basingstoke. Both directors started their career at large independent estate agencies in the early 1980’s, working their way up the career ladder from trainees, to office managers, and finally regional managers. Along the way gaining extensive knowledge of how to deal with a range of properties, people and the ever-changing legal system. Kevin & Trevor met whilst working at Parkers Independent Estate Agency and developed a great working relationship. Parkers was eventually taken over by Legal & General; keen not to enter the corporate environment and all that goes with it, Kevin & Trevor hatched plans to establish a local independent estate agent that would go the extra mile for their clients. Having undertaken extensive market research, they decided that Basingstoke was the place to be. Starting the agency with themselves and two other employees they hit the ground running by selling their first property in Brighton Hill and haven’t looked back since. Throughout the years they have witnessed ever changing market places, large property developments being built and ever-changing regulations and laws. At Barons Independent Estate Agents, we are passionate about property and pride ourselves on decades of successful selling in Basingstoke and the surrounding villages. Our team of negotiators are approachable, skilful and extremely knowledgeable, boasting over 75 years experience of estate agency in the Basingstoke and surrounding markets. Our unrivalled understanding of the area allows us to find the perfect property for customers, whether they are looking for an elegant Victorian town house or apartment in the town centre, or even a cottage in the Old Basing. We also advise on buy-to-let, investment properties or the purchase of a second home. Our experienced staff, all formally trained by Kevin & Trevor mean those selling through Barons Estate Agents can expect an excellent level of service. As leading residential independent estate agents in the surrounding area, we have a large property portfolio and being registered with us ensures that you will be contacted by telephone, email or text on all new properties that are coming to the market. With a vast depth of local knowledge we are able to guide you to the right areas, good schools, amenities and bus/train services, to name a few. We firmly focus on maximising the exposure of our properties with quality photography, floorplans and high quality brochures in conjunction with prominent advertising on the internet and in local press when necessary. We give regular progress updates, essential proactive sales advice and informative feedback. Our office is highly visible in a prime Basingstoke town centre location – the first port of call for those looking to relocate. We are fully committed to delivering an excellent service to vendors, delicately balanced by our desire to help our purchasers find their ideal property. This continues throughout the conveyancing process, and often beyond! www.baronsestateagents.co.uk
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