Just completed on the purchase of a btl property through Barons Estate Agents. Service was fantastic every step of the way, but two things in particular: 1. Whenever I rang I was dealt with by knowledgeable, helpful staff 2. The Barons team kept me updated and chased for answers when necessary Thank you for all your help. Having an estate agents like Barons that knows the area and who you can go to to discuss things is essential, in my opinion. Trying to buy a house using an internet based agent without these qualities makes for added and unnecessary stress for a buyer.
we didn't use Barons to sell our property but they were managing our purchase of a property they were listing. these guys were so good I wished we used them too and will look to use them if we decide to move in the future everything from the standard customer service to the thoroughness of their updates and pushing to help get things done was second to none and far better than who was managing our sale thanks again to the Barons team, look forward to working with you in the future
Barons assisted us in the swift successful sale of our house in the UK, while we remained in Australia. During the process, they provided regular informative feedback, and support, of which we were very grateful for, and feel overall they went above and beyond. We would happily recommend Barons to any one selling their home.
I have sold my property with Barons and they have been amazing. From the initial contact in arranging a valuation to completion on the property. Trevor was a Godsend. Trevor was friendly and very informative without putting any pressure on me to go with Barons. He took his time in answering my questions and was available to answer my other questions after the valuation. He eased my anxiety with the whole selling process. The service from Barons was second to none. They are completely different to the other estate agents in the area. All the staff are friendly and approachable (while still being professional) at all times- on the phone and in person. Charlie was also fantastic. He kept me up to date with the progress. Nothing was too much and he explained everything very clearly. I had complete confidence in the team. If I ever need an estate agent again I will not hesitate in using Barons. They are fantastic. To all the team at Barons, thank you for everything! Mrs Harris
We found this estate agency to be exceptional in every aspect from listing the property right through to sorting out solicitor problems for compleation of sale.The service we received was second to none and I would highly recommend them every time.. Aldo a very approachable team who always respond to every phone call no matter how small the question asked. If we ever move again I would use Barons 100%.
I have never had good things to say about estate agents in Basingstoke, until we came across Barons estate agents. Over the years we've bought and sold 3 houses. I think I can safely say, we've had dealings with pretty much every estate agent in Basingstoke, with trying to get appointments for viewings, as well as selling our houses. In the past, I've struggled to get appointments to view houses, with estate agents not getting back to me, not interested in the slightest. Turning up for the viewing, only to have the estate agent not turn up. Estate agents not bringing the keys.... Estate agents not knowing anything about the house. Vendors answering the door, not knowing we were coming etc.. When selling our houses, we found these other estate agents, were always standing up for the buyer, not you, the person selling. I feel that was simply because they want the sale to go through asap, so they get their money quicker. Rather than understanding the position you're in. Those estate agents include; property explorer, Connells, romans, Anthony Hamilton, McCarthy Holden, White and Russel. Avoid at all costs. Barons, were exceptional. Kevin runs a great team! You know exactly what's going on at every point of your sale and purchase. Weekly catch up calls, fighting your corner when needed. Text message reminders for viewings. Just an around seamless service you don't mind paying for. I don't believe I would of got the price I did for my house, if it wasn't for Barons. I would of probably had half the viewings to start with, if we went with a different agent. Thanks Charlie, Patrick, Trevor and Kevin.
I only have good things to say about Barons. Throughout the process of buying what is my first property, I found Charlie and Patrick to be friendly, helpful, professional and extremely honest. They always kept me up to speed, often unprompted, answered all of my questions and worked hard to ensure that the purchase went through to my timelines. I would highly recommend them.
From the first contact to the point that we purchased, I was really impressed with the team at Barons. At every stage when they said they would call me, they did. They kept me up to date with progress and always welcomed my calls, and gave me extra information when needed to help me understand the process. When things stalled, the tenacious Trevor got involved and worked so hard to make sure things were resolved. I could not have asked for better service, and will certainly use Barons again when we sell our home in the future. Highly recommended.
I have now both bought and sold through Barons, and I would thoroughly recommend them. Our chain fell apart while I was in hospital following the early birth of our baby and Barons took in upon themselves to keep their foot to the metal, find us a new buyer and keep things moving forward when we were not able to do much to chase things up ourselves. Charlie has been great to deal with, proactively chasing things up for us and keeping us in the loop at all times. Trevor was an absolute star on exchange day, and I couldn't have asked for better service. If you need a great estate agent in Basingstoke, go with Barons. Trust me, I've tried others and they don't compare.
barons were amazing, me and my husband are first time buyers when we looked at two properties, they knew what they were talking about any question we had they knew the answer, they made the whole process of buying very easy for us would highly recommend barons,
2-4 Winton Square, Basingstoke, Hampshire, RG21 8EN, South East, UK, RG21
Barons Estate Agents was formed in 1988 by Kevin Penfold & Trevor Lee, with the office being opened in February of that year. That same office is still open and thriving at Winton Square in Basingstoke. Both directors started their career at large independent estate agencies in the early 1980’s, working their way up the career ladder from trainees, to office managers, and finally regional managers. Along the way gaining extensive knowledge of how to deal with a range of properties, people and the ever-changing legal system. Kevin & Trevor met whilst working at Parkers Independent Estate Agency and developed a great working relationship. Parkers was eventually taken over by Legal & General; keen not to enter the corporate environment and all that goes with it, Kevin & Trevor hatched plans to establish a local independent estate agent that would go the extra mile for their clients. Having undertaken extensive market research, they decided that Basingstoke was the place to be. Starting the agency with themselves and two other employees they hit the ground running by selling their first property in Brighton Hill and haven’t looked back since. Throughout the years they have witnessed ever changing market places, large property developments being built and ever-changing regulations and laws. At Barons Independent Estate Agents, we are passionate about property and pride ourselves on decades of successful selling in Basingstoke and the surrounding villages. Our team of negotiators are approachable, skilful and extremely knowledgeable, boasting over 75 years experience of estate agency in the Basingstoke and surrounding markets. Our unrivalled understanding of the area allows us to find the perfect property for customers, whether they are looking for an elegant Victorian town house or apartment in the town centre, or even a cottage in the Old Basing. We also advise on buy-to-let, investment properties or the purchase of a second home. Our experienced staff, all formally trained by Kevin & Trevor mean those selling through Barons Estate Agents can expect an excellent level of service. As leading residential independent estate agents in the surrounding area, we have a large property portfolio and being registered with us ensures that you will be contacted by telephone, email or text on all new properties that are coming to the market. With a vast depth of local knowledge we are able to guide you to the right areas, good schools, amenities and bus/train services, to name a few. We firmly focus on maximising the exposure of our properties with quality photography, floorplans and high quality brochures in conjunction with prominent advertising on the internet and in local press when necessary. We give regular progress updates, essential proactive sales advice and informative feedback. Our office is highly visible in a prime Basingstoke town centre location – the first port of call for those looking to relocate. We are fully committed to delivering an excellent service to vendors, delicately balanced by our desire to help our purchasers find their ideal property. This continues throughout the conveyancing process, and often beyond! www.baronsestateagents.co.uk
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