My instructions are carried out to my satisfaction.

efficient responsive

I'm happy with the responsive and efficient manner with which your personnel answered and dealt with my enquiries. I would however prefer not to deal with so many different personnel (more than 5 or 6 so far) in dealing with my property and account. Would have been easier if I only deal with one or two property/account officers.. And I've mentioned a few times, as I'm overseas (in Hong Kong), I would prefer emails correspondence rather than phone calls on my mobile which are quite stressful due to the time difference and when I was not briefed beforehand as to what matter on which I was being contacted. Sometimes it was just for a possible introduction meeting when your personnel were in Hong Kong, and sometimes on customers review. I would especially mention Ms Ellie Fever, and account manager Mr Oliver Martin were really helpful, to the point and efficient.in handling my queries/ requests.

A friendly and efficient service.

Endrit and Eduard have both provided a professional and expeditious service.

Tonte - great property management

Having moved to a new apartment in Lewisham, Tonte has been very helpful and friendly, responding quickly and efficiently to all my emails and sorting out issues promptly. Thank you Tonte for all your help!

Having had a few issues with the property I moved in to, Tonte helped fix all of them. Although we stumbled along getting each one of the issues ticked off the list, I would really like to call out Tonte's positive attitude and professional communication.in his dealings with me, following up at the end of the day to ensure completion. Thank you, once again!

Prompt and Very Helpful Service

My wife and myself received an excellent and prompt response from LIFE residential when our electric cooker had stopped working. The agency promptly coordinated with the landlord and got a brand new cooker installed very soon. Very happy with the agency!

Very close service with kind personnel and service

I have just rented a new property in London Ealing and I have to say my overall experience so far is definitely very good. Agents were able to solve my problems while sign-in the contract and available for any questions. Move-in process was very smooth and in case of questions, the property manager is always promptly contacting you.

Renewal of tenancy

We are satisfied with the service provided by Geri Georgieva. We have found her very efficient in negotiating with our tenant over a recent renewal of tenancy. She has also been prompt in preparing the documents for the renewal.

Very helpful, easy renewal!

Geri was very helpful getting the renewal done easily and simply with plenty of time to spare before the agreement lapsed.

Joe was very professional and prompt in response.

Joe was very professional and prompt in response.