Useless from start to finish. The staff at the Great Harwood branch are the most arrogant liars I've had the misfortune to deal with. Tell you they've got buyers to get us on the books and then we find out they did …
Mortimers
22 Blackburn Road, Accrington, Lancashire, BB5 1HD, North West, UK, BB5
4.9
413 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Reply from Mortimers: We are very sorry you feel you’ve not a had a good experience with Mortimers, obviously this is never our intention. We always endeavour to give excellent customer service, which our other reviews for Great Harwood substantiate. As we can’t … More
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Reply from Mortimers: We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can apologise and understand where we can improve, but unfortunately we do not appear to have any record of you. We would be very grateful if you could contact us to discuss.
I'm an expat landlord and wished to sell a property at the end of the tenancy. I contacted Mortimers by telephone to try to engage them. The office promised to get in touch with the letting agent to asses the property. and then....... …
Reply from Mortimers: We apologise for the level of service that you have received, it is not the standard of customer service that we pride ourselves on and we are sorry we have not been able to help you on this occasion. We have been in touch with you directly to discuss this and again express our apologies.
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