I'm an expat landlord and wished to sell a property at the end of the tenancy. I contacted Mortimers by telephone to try to engage them. The office promised to get in touch with the letting agent to asses the property. and then....... …
Reply from Mortimers: We apologise for the level of service that you have received, it is not the standard of customer service that we pride ourselves on and we are sorry we have not been able to help you on this occasion. We have been in touch with you directly to discuss this and again express our apologies.
