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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I just want to say a massive thank you to Mark, Julie and team for selling our property, we have tried a couple of the local estate agents who were unable to get viewings never mind a sale. You have done an amazing job and I would highly recommend Mark and his team to friends and family. Highly recommend, professional from start to finish. Thank you Lee

5.00 /5

I have no hesitation in recommending mark and his team they were very professional and friendly, they were always on the other end of the phone if I needed advice and nothing is to much trouble, thank you all very much 👋 …

Reply from agent

Thanks so much Joan. We’re pleased to have been able to play a part in helping you to move. We hope you get settled in ok 😊 …

5.00 /5
08.08.2025

100% I would recommend Mark Julie and the team. Fantastic service from start to finish. Professional people who do their job and make it look so easy. No stress just straightforward clear understanding of the sale throughout.

Reply from agent

Thank you so much Tracey. And thanks to you and Paul for letting us sell the two properties for you and for being great clients ☺️

5.00 /5
07.08.2025
Selling Our Rental Property

The service, help and value for money we had from Mark and his whole team was second to none. The property sold really quickly and the valuation and advice on this front was spot on. Would recommend them to anyone

5.00 /5
26.07.2025
Absolutely fantastic – THANK YOU

Mark and the rest of the team were brilliant from day 1. Their expertise and friendliness made the house selling process easy and fuss-free. Quick to answer the phone and reply to emails, did a great job with the listing, and explained the whole process along the way. Would definitely recommend to anybody selling a house and should I ever move again, Mark will be the first person I call. THANK YOU MARK AND TEAM!!!

5.00 /5

Fantastic estate agents! Helped me secure the perfect property I was looking for before it hit the market. The team were so helpful in making sure completion was pushed through with minimal stress. Can't thank them enough 🤍 …

Reply from agent

Aw thank you Sophie. We’re so pleased that we were able to help you to find the perfect home. We hope you’re getting settled in 🙂 …

5.00 /5

Mark and Julie are brilliant anything we asked was acted upon right away they are very genuine. We had a bad experience with another estate agent but can’t praise these two enough

Reply from agent

Thanks so much Diane, and thank you for putting your trust in us to get the property sold. One of our main goals is to provide a better, more personal service, which hopefully helped to take some of the stress out of the process. 😊 …

5.00 /5

Had the most fantastic service and experience of Marc Buchanan Property Group. Ashleigh Tunstall provided the most brilliant customer service and liaison between she and I and between the vendor and I, which it made complete sense to do, with both of our agreement. Just made everything so easy and she got back to me almost immediately- even messaging and calling me from her holiday in Tunisia to make sure nothing got held up. I can’t thank or praise her enough. She was an absolute delight to work with on my purchase- highly competent, processed and got things done incredibly quickly with the utmost professionalism. Extremely personable, friendly and incredibly likeable. Had great contacts and also recommended a brilliant firm of solicitors locally who got completion done in 3 weeks! Thank you so much, Ashleigh.

Reply from agent

Thanks for your feedback Rosie. It’s great to hear that Ashleigh has provided you with a fantastic service. We hope you get settled into your new home. All the best, Mark, Ashleigh and the team 🤣 …

5.00 /5

It’s hard to know where to start with this 5 star review but if I could give 10 stars I would. Mark and Julie go beyond any expectation of not only an estate agents but also a business in general. Their understanding and empathy towards your individual goals and expectations is crazy when you consider they balance everyone. I couldn’t imagine balancing lots of versions of me who have a dream home but need lots of help to get it. The UK purchasing system is rough but with these two at the healm you can literally move mountains. Thank you xx

Reply from agent

Aw thank you Claire. It’s been great to have played a part in you getting your castle. Thank you for letting us help with that xx

5.00 /5

Mark and Julie were excellent. Our house sold within a few hours of being on the market. They made the process simple with straight forward pricing and no hidden costs. They set up a WhatsApp group for us to ask any questions and we found they replied very promptly, nothing was too much for them Highly recommend to anyone looking to sell their house.

Reply from agent

Thanks Kai. It was a pleasure to help you and Heidi to move home. We hope you get settled in and create some great memories.

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate