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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
20.02.2026
Fantastic Experience

My wife and I purchased a property in the Lake District through Mark Buchanan estate agents and couldn’t be more impressed with the level of service received. Highly recommend to all

5.00 /5
23.01.2026
Excellent service

I cannot praise Mark Buchanan and his team highly enough. They gave me sound advice and know the local house market very well. They were professional and willing to go the extra mile to make buying and selling a home as painless as possible. I always felt my interests were at the forefront of their thinking and actions.

5.00 /5

Wow, is all we can say! My husband and I had the absolute pleasure of dealing with Ben from Mark Buchanan. We could not have asked for a more professional, upbeat, kind and totally unbeatable service from him. We bought a house through Mark Buchanan, it fell through once and then we managed to buy the same one again..... Ben was amazing, he kept us going even through the most difficult of times, bringing humour and positivity throughout. We are now in our new beautiful home, which we totally love and honestly believe Ben deserves so much credit for this happening. Thank you Ben from Mark Buchanan!

Reply from agent

Thanks Michele for such lovely feedback. Ben is a star and I'm so pleased that he was able to help you to purchase your home.

5.00 /5
09.01.2026
Amazing service from valuation to completion.

Absolutely fantastic service received from valuation to sale completion. Kind Caring and efficient staff who were truly dedicated to providing the very best customer service.

5.00 /5
09.01.2026

Exceptional service. In my opinion the best agent and team around. From initial contact to completion today we have received service which was nothing short of remarkable. Professional, kind, friendly empathetic and efficient staff. Mark your team are a credit to you and I would highly recommend friends and family to use your services. 👍

5.00 /5
20.12.2025
Excellent service

Excellent service from start to finish from all the staff we had dealings with. A pleasure to do business with.

5.00 /5

Brilliant team to work with, they went above and beyond. Nothing was a problem for them. I would highly recommend this company. Big thanks to Julie & Claire, they took care of everything.

5.00 /5

A huge thank you to all the team at Mark Buchanan. They provided a first class service with knowledgable, most helpful and friendly staff throughout, who went above and beyond at points. I would absolutely reccomend this company if you are looking for an Estate Agent.

Reply from agent

Thanks so much Lesley. So pleased that we were able to help you to purchase a home and delighted that you were pleased with the service.

5.00 /5

I recently had the pleasure of working with Mark Buchanan Estate Agents, and I can’t express enough how thrilled I am with their exceptional service! They sold my house quickly and efficiently, leaving me completely stress-free throughout the entire process. From start to finish, the team was professional, responsive, and genuinely cared about my needs as a seller. Their expertise and attention to detail made all the difference, and I felt well-supported every step of the way. I highly recommend Mark Buchanan Estate Agents to anyone looking to sell their home! You will not be disappointed. Thank you for an outstanding experience!

5.00 /5
11.12.2025

Brilliant team to work with, they went above and beyond. Nothing was a problem for them. I would highly recommend this company. Big thanks to Julie & Claire, they took care of everything.

Reply from agent

Thanks so much Jason. We really appreciate you letting us help to get the property sold for you ☺️

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate