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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It’s hard to know where to start with this 5 star review but if I could give 10 stars I would. Mark and Julie go beyond any expectation of not only an estate agents but also a business in general. Their understanding and empathy towards your individual goals and expectations is crazy when you consider they balance everyone. I couldn’t imagine balancing lots of versions of me who have a dream home but need lots of help to get it. The UK purchasing system is rough but with these two at the healm you can literally move mountains. Thank you xx

Reply from agent

Aw thank you Claire. It’s been great to have played a part in you getting your castle. Thank you for letting us help with that xx

5.00 /5

Mark and Julie were excellent. Our house sold within a few hours of being on the market. They made the process simple with straight forward pricing and no hidden costs. They set up a WhatsApp group for us to ask any questions and we found they replied very promptly, nothing was too much for them Highly recommend to anyone looking to sell their house.

Reply from agent

Thanks Kai. It was a pleasure to help you and Heidi to move home. We hope you get settled in and create some great memories.

5.00 /5

Cannot speak highly enough of this estate agents, both Mark and Julie, so professional and helpful, guided me through the process so excellently and with the minimum amount of stress for me. Having been someone who has been stung by poor estate agents in the past, let me tell you in no uncertain terms, don't wast your time with your move, first choice or any of the others, if you are in the Workington/West Cumbria area, you have to go with Mark Bucanan property group. 5* service. You won't be disappointed.

Reply from agent

Thanks so much David. One of the things we pride ourselves on is trying to remove as much stress from the process as possible. Thank you for letting us help to sell your property. We really appreciate it. All the best in the future. Mark, Julie & the team 😊 …

5.00 /5

Working with Mark & Julie has been an absolute pleasure. From day one, they made us feel confident and well-supported throughout the entire process. They went above and beyond to ensure we had all the information we needed, and were always available to answer any questions—big or small. What really stood out to us was their consistent communication. We never felt out of the loop, and they kept everything moving forward smoothly, even when we encountered a few hurdles. They really took the stress out of the process, making us feel like we had a true team on our side. Their dedication and professionalism were clear from the start, and we were especially impressed with how proactive they were in managing the sale and communicating with all parties involved. It’s rare to find estate agents who genuinely care about their clients’ needs, and Mark & Julie definitely do. We can’t thank them enough for making what could have been a complicated and stressful experience so much easier. Highly recommend their services to anyone looking for an estate agent who truly delivers results and exceptional service!

Reply from agent

Thanks so much Bethan. It’s wasn’t the easiest of sales but I’m so pleased that we managed to get through those hurdles and help you move into your new home. We both wish you all the best and that you get settled in ok x

5.00 /5

Mark worked incredibly hard and did an excellent job to sell our property. Would recommend to anyone. His staff went above and beyond and helped us move things along when other parts of the process got gummed up.

Reply from agent

Thanks Iain. It was a slow process at times but I’m pleased that we got there in the end. Thanks for letting us help to get it sold for you 😊 …

5.00 /5

Really happy with the service. It truely did feel like I had somone fighting my corner at times. Would recommend to anyone!!

Reply from agent

So pleased that we finally got this one through for you Jack. We hope you get settled into your new home 😊 …

5.00 /5

Excellent help and advice and so easy to contact

5.00 /5

Mark and his team are the best there is. Anything you need there, anytime of the day. Would definitely recommend to anyone you won't be disappointed!

5.00 /5

Fantastic service, always on hand to help. Can't recommend highly enough :)

Reply from agent

Thanks Vicky. We finally got there. Thank you so much for letting us help to get the property sold for you. Now to sell your own and get you moved :)

5.00 /5

Mark achieved a quick sale for me very effectively. He and his staff are incredibly helpful and also very prompt, responsive and professional. I have moved house five times over the years and this has been by far and away the least stressful experience and the best handled.

Reply from agent

Thanks so much Jane. I'm so pleased that we were able to help find a buyer quickly. It's lovely to heard that we've managaed to provide the least stressful experience that you've had when moving, as that it one of our main aims. We hope you get settled into your new home

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate