It’s hard to know where to start with this 5 star review but if I could give 10 stars I would. Mark and Julie go beyond any expectation of not only an estate agents but also a business in general. Their understanding and empathy towards your individual goals and expectations is crazy when you consider they balance everyone. I couldn’t imagine balancing lots of versions of me who have a dream home but need lots of help to get it. The UK purchasing system is rough but with these two at the healm you can literally move mountains. Thank you xx
Mark and Julie were excellent. Our house sold within a few hours of being on the market. They made the process simple with straight forward pricing and no hidden costs. They set up a WhatsApp group for us to ask any questions and we found they replied very promptly, nothing was too much for them Highly recommend to anyone looking to sell their house.
Cannot speak highly enough of this estate agents, both Mark and Julie, so professional and helpful, guided me through the process so excellently and with the minimum amount of stress for me. Having been someone who has been stung by poor estate agents in the past, let me tell you in no uncertain terms, don't wast your time with your move, first choice or any of the others, if you are in the Workington/West Cumbria area, you have to go with Mark Bucanan property group. 5* service. You won't be disappointed.
Working with Mark & Julie has been an absolute pleasure. From day one, they made us feel confident and well-supported throughout the entire process. They went above and beyond to ensure we had all the information we needed, and were always available to answer any questions—big or small. What really stood out to us was their consistent communication. We never felt out of the loop, and they kept everything moving forward smoothly, even when we encountered a few hurdles. They really took the stress out of the process, making us feel like we had a true team on our side. Their dedication and professionalism were clear from the start, and we were especially impressed with how proactive they were in managing the sale and communicating with all parties involved. It’s rare to find estate agents who genuinely care about their clients’ needs, and Mark & Julie definitely do. We can’t thank them enough for making what could have been a complicated and stressful experience so much easier. Highly recommend their services to anyone looking for an estate agent who truly delivers results and exceptional service!
Mark worked incredibly hard and did an excellent job to sell our property. Would recommend to anyone. His staff went above and beyond and helped us move things along when other parts of the process got gummed up.
Really happy with the service. It truely did feel like I had somone fighting my corner at times. Would recommend to anyone!!
Excellent help and advice and so easy to contact
Mark and his team are the best there is. Anything you need there, anytime of the day. Would definitely recommend to anyone you won't be disappointed!
Fantastic service, always on hand to help. Can't recommend highly enough :)
Mark achieved a quick sale for me very effectively. He and his staff are incredibly helpful and also very prompt, responsive and professional. I have moved house five times over the years and this has been by far and away the least stressful experience and the best handled.
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33 Banklands, Workington, CA14 3EU , UK, CA14
About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.