Satvinder was very helpful in trying to get viewers to buy my property. He communicated well and kept me informed. Can't fault him. He found a buyer for us, unfortunately they didn't have enough deposit to secure the offer and they had to pull out. He then managed to get more viewings. The Iranian was broke out and house price fell and it became a buyer's market, unlucky for us. I think Satvinder was lovely and helpful and will be a good negotiator when provided with more training and support. I hope this review helps, as it is meant in good faith and good spirit and I am grateful for the efforts Chancellors gave.

I don't know about the previous reviews, but here comes a real experience from a real person: Absolutely, utterly, FRUSTRATING and APPALLING (for Chancellors Woking) I cannot believe this company is still in business as they disappointed and frustrated me in virtually every occasion they could. 1. Prior to commencing my tenancy, they told me I would enter the property on day x and a few days before day x they informed me it was actually 3 weeks later - which forced me to find a temporary property for 3 weeks as I had already ceased my previous tenancy and as a result experience a big hassle and spend a lot of unnecessary money 2. They delayed to send me contracts and then, after I called them to request it, they sent it to me and were requesting ridiculous deadlines for completing them and sending it signed back to them (i.e. 1 -2 hours) 3. When I gave the notification that I wished to leave the property, I had on one occasion a Chacellors agent literally entering my house without any notice whatsoever (they simply opened the door and walked in) to show the property to potential new tenants and I had just come out of the shower and they nearly put me in a very embarrassing situation. Being honest, I think the "potential tenants" were even more embarrassed with the whole situation. 4. When I eventually left the property, they simply never got back to me to return my deposit and I spent days exchanging messages to receive my undisputed deposit back, let me make this clear, U N D I S P U T E D which therefore should have been paid back right away, and still they made mistakes and sent me less money than what they should have and to this date I am still to receive it in full. My problems are still ongoing and perhaps I should have waited until my case with Chancellors is closed to write a review here as given the experiences I have had so far, it is likely I will have some more horror stories to share. Really a shame, customer service: negative score.

Avoid going there. The staff are rude and disrespectful. As a tenant, I was always months behind getting responses and communication. Whenever I had a problem they wouldn’t bother to answer. They were only nice while we were renting but then completely ignored us afterwards.

If a 0-star rating were possible, this is what they would deserve. Our experience with Chancellors in Woking has been extremely disappointing and …

Very disappointed with this agency. They are extremely unresponsive and have a serious issue with delays. Messages and emails often go unanswered, and when they do respond, it’s always after a long wait. It feels like they don’t take their …

Extremely Poor Service Over 10 Years Extremely Poor Service Over 10 Years – Overseas Landlords Beware …

Unfortunately the experience my wife and I have had with Chancellors Woking has been utterly abysmal. Communication was next to non-existent without us chasing. Despite being assured that the property we were trying to sell was highly desirable and they had several potential buyers looking for something exactly like our property, we had but a single viewing over the entire summer period! They blamed the lack of interest on us setting the price too high (even though we had gone with the price that their sales manager had suggested we could get) and even when we lowered it they were still unable to generate any viewings for us. At their request we made the property available for an open day 3 times, all of which were cancelled by Chancellors due to supposed lack of interest (not that they bothered to tell us!). When we decided we'd had enough and told them that we no longer wished to make use of their services, the regional manager got involved and, rather than apologising for the poor service we had received, was downright rude to my wife. With the exception of a few of their junior staff, my wife and I feel that Chancellors have shown us nothing but incompetence and contempt and, to top it all off, they are charging us £474 pounds for the privilege of this non-service! The only thing I can recommend about Chancellors Woking is that you steer well clear until they sort themselves out.

The reason agents have a bad name. Unlawful fees? Check False promises? Check Twisted communications? Check Ignorant? Check Will they lie? Check Will they steal? Check The list sadly goes on. Whilst this review is merely an expression of my opinion, it is one reached after 7 years of interaction. I rented a 4 bedroom house from them, and they acted as agent for the landlord who I never met. After viewing the house, it was agreed a lot of work was needed to make it a habitable family home. The agent very clearly agreed, and we struck a deal based upon basic things such as cleaning and painting would be done for us to enable a fresh start. On move in day we arrived to find none of this had been done, and when we raised the issue, we were told: ‘just leave it as you find it.’ This of course was unacceptable as the house, as-well-as dirty, was actually unsafe. When we left, they ignored us for months, and then tried to steal our deposit on the grounds that the house needed works!!! Saying that the check I had been lost and all issues were down to us. After taking this to the authorities they ruled, correctly, against the agents. However, this does not make us for months and years of stress and risk. Avoid like the plague. UPDATE: The case went the tenancy deposit scheme’s arbitration, and although it took several months, I received everything. The landlord chose to also blame the agent for the issues.

WARNING about damp flat with health hazard they are currently relisting ( 1 bed, Tudor Way, Knaphill) Very long story short we had the most stressful year renting a flat that was being destroyed by damp and black mould in every room. Destroyed thousands of pounds worth of belongings etc. Despite being logged as a health and safety hazard on the inventory check out report, and knowing that flat needs some serious investigation and work, chancellor's decide to relist it 9th April just TWO WEEKS after we moved out. Anyone who is going to view their (now inscreased) £1.2k 1 bed flat inTudor Way Knaphill, just know that it has serious damp issues and it will ruin your health and chancellors dont give a toss about anything but taking your money. There's water ingress in the built in wardrobe wall, mouldy carpets and window bays and they just keep painting over it until I comes back through, which doesn't take long. They failed to fix it when we were there and acccording to residents this keeps happening over and over, people move out due to damp and the next victims move straight in. Funny thing is chancellor's lied the whole time saying flat has never been damp and saying we won't be relisting it. And it took them a lick of paint and TWO weeks. Chancellor's and south east property management lied to us on multiple occasions, we wouldn't trust them again. We're with Seymour's now and very happy in a non damp flat.