James Neave were my managing agents for 3 years. Their communication has always been warm and prompt and they efficiently addressed any questions or concerns that I had during my tenancy. It seems rare to find reliable yet friendly managing agents in the current market but James Neave exceeded my expectations and ensured a smooth flow of comms between me and the Landlord, resulting in a positive rental experience all round.

Our nearly four-year rental experience with James Neave has been nothing short of fantastic. From start to finish, their property management was exemplary, consistently exceeding our expectations. Every issue we encountered, no matter how small, was addressed with remarkable promptness and courtesy. It was clear that our comfort and the property's well-being were their top priorities. This efficiency and professionalism significantly reduced any potential stress associated with renting. A special mention must go to Andy, whose leadership and communication skills are truly outstanding. He fostered a sense of trust and ensured that we were always kept informed. His ability to communicate clearly and effectively made every interaction a positive one. Beyond their excellent problem-solving and communication, James Neave demonstrated remarkable flexibility with our needs. They understood and accommodated various situations throughout our tenancy, which was incredibly helpful. This willingness to work with us truly set them apart. Even during the inherently stressful move-out process, James Neave provided invaluable assistance, making what could have been a challenging time much smoother. Their support during this transition was greatly appreciated. We wholeheartedly recommend James Neave to anyone seeking a reliable, professional, and genuinely caring property management team. They made our rental period a truly positive experience.

I cannot recommend James Neave Estate Agents in Walton-on-Thames highly enough. I have used their services on numerous occasions and every time Andy and his team have gone above and beyond. Andy’s professionalism, clear communication, and attention to detail are second to none, but what really sets him apart is his honesty and genuine commitment to his clients. James Neave consistently sets the bar for standards in the industry.

We mainly dealt with a Chap called Jordon Knight who was very friendly and professional. He was in contact with us keeping us updated as much as possible and helped chase solicitors both sides a real asset to the company. Are sale would have taken far longer without Jordons help and chasing. We also dealt with Ryan Wales when Jordon was on leave and once again a veery friendly and professional chap who kept us posted and chased solicitors another asset to the company. We sold and bought with James Neaves and would highly recommend using them.

Highly recommend Andy and the team. From valuation to completion we were given regular updates. Our questions were quickly answered and nothing was too much trouble.

Excellent service - good communication and follow up throughout the transaction - a pleasure to work with.

I needed help with my deposit refunding process, Silas was very helpful, he made the entire process quick and smooth. The agency overall was very proactive with solving the problems throughout my tenancy.

I've really enjoyed renting with RMA. They take care of the properties and communicate really well with tenants. Particularly recommend Kurt as he has been very helpful throughout the year.

I have been renting property through RMA for many years and they have always been responsive and helpful with any questions issues arising and sorting it promptly. Recently the boiler broke down and Silas gave me a call back after I reported the issue and the engineer arrived in less than 30mins. I have only had a good experience renting through them. Highly recommended.

We had a wonderful experience renting a property through RMA Properties. The entire process, from arranging the viewing to the handover, was smooth and convenient. Our property manager, Silas, was exceptionally helpful, polite, and prompt in addressing and resolving any issues. Thank you to the entire team for your support!