Karina Ruzaite was my check-in agent, she was lovely, friendly and went above and beyond! I emailed her with a problem about my boiler and she sent someone out the same day to get it fixed!
Karina at RMA is always incredibly responsive and helpful whenever I have made a maintenance or other request which has ensured that my flat has stayed in good repair and a comfortable property to live in.
Had a brilliant two years with RMA Properties. The whole team is great, but a special shout-out to Robin and Hassan for their fantastic support during our stay. They were always professional, friendly, and quick to resolve any issues. Easily the best property management experience we’ve had!
Rma are a reliable company and are willing to bend over backwards to help in and way possible. To make your stay absolutely prefect in every way. Many thanks to all the staff.
I’ve had the pleasure of renting a property through RMA Properties for the past two years, and the experience has been consistently positive from start to finish. Their level of service has been professional, responsive, and genuinely supportive throughout my tenancy. Any queries or maintenance requests were handled efficiently and with clear communication, which made a real difference in day-to-day living. It’s evident that they take both tenant satisfaction and property standards seriously, striking a great balance between the two. What has stood out most is the trust they build with their tenants. I’ve always felt that they operate with transparency and integrity, which is not something you come across everywhere in the rental market. They’ve left a strong, lasting impression on me as a reliable and well-managed agency. I wouldn’t hesitate to recommend RMA Properties to anyone looking for a smooth and trustworthy renting experience.
I highly recommend this property rental service to both students and working professionals in the Oxford area. Having stayed with them for the past three years, I can confidently say they have been consistently outstanding in every aspect. What truly sets them apart is their efficiency and reliability—any issues are handled promptly, usually within 48 hours, which gives great peace of mind. The entire process, from move-in to move-out, is completely transparent. There are no hidden fees, no unexpected charges, and everything is clearly communicated from the start. A special mention goes to Hasan, the Operations Manager, and Robin, who have both been incredibly helpful, professional, and approachable throughout my stay. Their dedication to customer satisfaction really makes a difference and creates a stress-free living experience. It’s rare to find a property service that maintains such high standards consistently. I’ve had a smooth, hassle-free experience over the years, and I wouldn’t hesitate to continue with them. I’m already looking forward to booking with them again next year. Highly recommended to anyone looking for a trustworthy, efficient, and transparent rental service in Oxford!
James Neave acted as my agents for both letting my house and then ultimately selling it. Lisa and the rest of the lettings team were always helpful and made my first foray into lettings both problem and stress free. Andy went above and beyond with marketing my house to sell. He was always pleasant, understanding and responsive during what was a stressful time and I received more frequent updates from Andy than I did from my own solicitor.
We have been working with the Walton team since 2016. They managed the letting of our apartment in The Heart, and later its sale. This team has provided responsive, knowledgeable and unfailingly helpful service throughout the 10 years we have been working with them. They always go the extra mile! If our usual contact was unavailable, someone else in the team was fully briefed to step in. Hannah and the letting team have been 100% supportive through several tenancies. They have arranged new tenancies and timely maintenance & repairs whenever needed, keeping us fully informed of cost estimates & progress. Quarterly checks of the apartment always arrived on time and were most informative. The team's guidance & advice has been invaluable. The sale of the apartment was particularly challenging with 3 parties of solicitors involved. Ryan kept things moving forward, keeping everyone informed on progress, with back up from Andy. We believe we might have lost the sale without his timely interventions & reassurances. Thank you James Neave team - it has been a pleasure to work with you all!
Andy was very knowledgeable about the block of flats and had obviously done his homework before arriving to do a valuation. As soon as a buyer was found, I was kept informed by Justine on progress. Everything was handled professionally and efficiently.
The team at James Neave in Walton on Thames were just brilliant. From the early days of getting my property on the market right to the end when the chain became unstable - they were amazing! Working closely with my solicitor and keeping everyone informed they kept information flowing and helped to get the sale done. This team, particularly Ryan and Andy were outstanding- thank you! #dreamteam ☺️
38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12
Website:
http://www.jamesneave.co.uk/James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management