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James Neave Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had a really good and positive experience, Ryan was really helpful throughout the process and Emily was also helpful, really pleased. Thank you both for all your help ☺️

5.00 /5
17.06.2025
Fabulous service

Great service from James Neave, Andy in particular. We had daily communication throughout the buying process. They were really helpful and lovely. Would recommend

5.00 /5

Andy and the team at James Neave have helped us to both manage our rental properties and, more recently, to sell some of them. Responsiveness and communication have been excellent and the process of working with them is normally as smooth as one could expect. I am happy to recommend them highly.

5.00 /5

I wouldn’t hesitate to recommend James Neave! Andy and Jasmine from the Walton office were particularly helpful striking a perfect balance between approachable and professional. This was my first experience using James Neave, having previously dealt with other local agents. I wouldn’t hesitate to use James Neave in the future and would highly recommend their services.

5.00 /5

I've used James Neave for many years to manage my rental properties and having just sold 2 of them I have to say their service both for rentals and sales is absolutely first class. Andy has gone above and beyond what I would normally have expected from an agency to help the sales go as smoothly as possible. I would absolutely recommend JN!

5.00 /5

James Neave were my managing agents for 3 years. Their communication has always been warm and prompt and they efficiently addressed any questions or concerns that I had during my tenancy. It seems rare to find reliable yet friendly managing agents in the current market but James Neave exceeded my expectations and ensured a smooth flow of comms between me and the Landlord, resulting in a positive rental experience all round.

5.00 /5

We used James Neave to sell our home in Chertsey. We were not local, as had already moved to Scotland. Ryan and Jordan provided us with a truly professional seamless service. Keeping the lines of communication open at all times, especially when there were a couple of hurdles to overcome throughout the process. Would highly recommend this company and team to anyone looking to sell their property.

5.00 /5

We recently had the pleasure of working with Andy and Jasmine at James Neave in Walton on the purchase of our first home, and we couldn’t be happier with the experience. From start to finish, the team at James Neave was attentive, approachable, and always responsive to our (many!) questions as first-time buyers. Andy was a fantastic middle person between us and the sellers, especially during moments when things slowed down with the solicitors. He very much ensured the process moved forward seamlessly. Jasmine, in particular, was a standout. Always professional and a delight to go on viewings with, she went above and beyond to make sure we felt informed and supported at every stage. Her friendly approach made her a real asset to James Neave. We viewed many homes with larger, chain estate agents, but they really didn't come close to the personalised and attentive service we received from James Neave. We can’t recommend Andy, Jasmine, and the James Neave team highly enough—thank you for helping us make this milestone (which is always a stressful one!) such a positive experience!

5.00 /5

I used James Neave Estate Agents for both the rental management and finally the sale of my property and I have to say that the service and management was excellent throughout. They managed the rental for 7 years and always kept me updated and then dealt with any issues efficiency. Andy and his team are in my opinion, professional, friendly and were the right choice for both the rental management and sale of my property.

5.00 /5

We mainly dealt with a Chap called Jordon Knight who was very friendly and professional. He was in contact with us keeping us updated as much as possible and helped chase solicitors both sides a real asset to the company. Are sale would have taken far longer without Jordons help and chasing. We also dealt with Ryan Wales when Jordon was on leave and once again a veery friendly and professional chap who kept us posted and chased solicitors another asset to the company. We sold and bought with James Neaves and would highly recommend using them.

Reply from agent

Thank you David, you are very kind! Best of luck for the future and do keep in touch.

Contact details
Sales Phone:

01932 221 331

Sales Email:

andy@jamesneave.co.uk

Lettings Phone:

01932 221 331

Lettings Email:

andy@jamesneave.co.uk

Opening hours
Monday-Friday: 09:00 - 05:00 Saturday: 09:00 - 05:00
Address

38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12

James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management

Our team

Andy Davies

Property Ombudsman Sales
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure