We mainly dealt with a Chap called Jordon Knight who was very friendly and professional. He was in contact with us keeping us updated as much as possible and helped chase solicitors both sides a real asset to the company. Are sale would have taken far longer without Jordons help and chasing. We also dealt with Ryan Wales when Jordon was on leave and once again a veery friendly and professional chap who kept us posted and chased solicitors another asset to the company. We sold and bought with James Neaves and would highly recommend using them.
James Neave Estate Agents
38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Andy and the team at James Neave have helped us to both manage our rental properties and, more recently, to sell some of them. Responsiveness and communication have been excellent and the process of working with them is normally as smooth as one could expect. I am happy to recommend them highly.
I wouldn’t hesitate to recommend James Neave! Andy and Jasmine from the Walton office were particularly helpful striking a perfect balance between approachable and professional. This was my first experience using James Neave, having previously dealt with other local agents. I wouldn’t hesitate to use James Neave in the future and would highly recommend their services.
I've used James Neave for many years to manage my rental properties and having just sold 2 of them I have to say their service both for rentals and sales is absolutely first class. Andy has gone above and beyond what I would normally have expected from an agency to help the sales go as smoothly as possible. I would absolutely recommend JN!
James Neave were my managing agents for 3 years. Their communication has always been warm and prompt and they efficiently addressed any questions or concerns that I had during my tenancy. It seems rare to find reliable yet friendly managing agents in the current market but James Neave exceeded my expectations and ensured a smooth flow of comms between me and the Landlord, resulting in a positive rental experience all round.
Our nearly four-year rental experience with James Neave has been nothing short of fantastic. From start to finish, their property management was exemplary, consistently exceeding our expectations. Every issue we encountered, no matter how small, was addressed with remarkable promptness and courtesy. It was clear that our comfort and the property's well-being were their top priorities. This efficiency and professionalism significantly reduced any potential stress associated with renting. A special mention must go to Andy, whose leadership and communication skills are truly outstanding. He fostered a sense of trust and ensured that we were always kept informed. His ability to communicate clearly and effectively made every interaction a positive one. Beyond their excellent problem-solving and communication, James Neave demonstrated remarkable flexibility with our needs. They understood and accommodated various situations throughout our tenancy, which was incredibly helpful. This willingness to work with us truly set them apart. Even during the inherently stressful move-out process, James Neave provided invaluable assistance, making what could have been a challenging time much smoother. Their support during this transition was greatly appreciated. We wholeheartedly recommend James Neave to anyone seeking a reliable, professional, and genuinely caring property management team. They made our rental period a truly positive experience.
I cannot recommend James Neave Estate Agents in Walton-on-Thames highly enough. I have used their services on numerous occasions and every time Andy and his team have gone above and beyond. Andy’s professionalism, clear communication, and attention to detail are second to none, but what really sets him apart is his honesty and genuine commitment to his clients. James Neave consistently sets the bar for standards in the industry.
Very happy with the service received from Andy and the Walton team (Ryan and Emily) in successfully selling my property in a challenging market. Exceptional communication throughout every step of the process - friendly, professional, trustworthy, and always on hand via email, phone, or WhatsApp, regardless of the query.
We had a great experience buying our flat through James Neave and especially with the help from Emily and Andy, they were super helpful, always quick to respond, and made the whole process really smooth. Communication was excellent throughout, and we always felt supported. Would definitely recommend.
Highly recommend Andy and the team. From valuation to completion we were given regular updates. Our questions were quickly answered and nothing was too much trouble.
About James Neave Estate Agents
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Website: http://www.jamesneave.co.uk/
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Andy Davies
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