We bought our house with James Neave, the whole team were amazing, very accommodating for viewings, great at following up in a friendly and approachable way guiding us through the process which helped with a speedy purchase. No matter who answered the phone in the office they knew about the house, they always responded really quickly to any questions we had on email or over the phone. Would 100% recommend them, Its hard to find an estate agent that has this level of professionalism at the same time as being just lovely people! Wouldn’t think twice to use them when we come to selling our property.
Important to share a positive experience of an estate agent when it happens. I have rented with James Neave for 3 years and they have been brilliant. They have communicated clearly, provided us with support whenever we have needed it and always listened to us, which is important for a tenant. Andy and the team are great, highly recommend
Sold my property recently with James Neave and cannot fault them throughout the whole process. Nothing was to much to ask from Andy throughout the entire process which took a lot longer than expected due to issues out of our control. Andy’s support was above and beyond expected and he was willing to help no matter what it was!
Great experience working with James Neave! Our deal was quite a long and complicated one due to solicitors and other legal stuff. James Neave were helpful and professional during those "legal battles" and were trying to help us along the way. I would definitely recommend them for either buying or selling properties. All team members I worked with (Hannah, Amber and Andy) were great and super helpful. Thanks all for your work :)
A brilliant experience with James Neave, as always! We recently completed on an investment purchase through James Neave and Andy's assistance was swift, professional and friendly throughout. Andy helped to push the purchase forward despite delays and helped us jump a few hurdles along the way too. The whole team at James Neave are top class, on both the lettings and property management side too. They are definitely our go-to locally for reliable estate agency services. Would absolutely recommend!
We were on quite a journey with our house move out of Walton but Ryan was wonderful throughout. It was delayed a few years in the end for various reasons but Ryan always remembered to touch base with us when other estate agents couldn't be bothered. The service from James Neave was excellent throughout and we wouldn't hesitate using them again in the future.
We sold our share-hold property through James Neave. Due to additional parties and requirements it took longer than we had hoped but JN supported us through the whole process with kindness and professionalism. Amber and Andy will go the extra mile to minimise stress and provide solutions. Would 100% sell through them again… but hopefully not for a long time.
We bought a new build flat through James Neave, service has been perfect from start to Finish. Katie, Andy and the rest of the team have always been super responsive and helpful, for visits, to help with the conveyancing part, and after we moved in with supporting on small issues we faced. I can only recommend them!
We found Andy and his team absolutely on the ball all the way through the sale of the house. They made selling far less stressful than it normally is. Following up the buyer, the buyers solicitors and liaising with our own solicitors. Sometimes Andy was updating by text or email, when necessary, from very early hours before most people were at work. He certainly went that extra mile and more than earnt his fee. The best service I have ever experienced from any estate agent. I would have no hesitation in recommending James Neave to anyone, whether for sales or letting, (we used Andy to let the property for three years before we subsequently sold).
Andy and the team were fantastic with our latest sale.. They provided us with ongoing communication throughout a rather challenging process and always went out of their way to accommodate us. I would 100% use them next time we sell Thanks Team
38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12
Website:
http://www.jamesneave.co.uk/James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management