We have been working with the Walton team since 2016. They managed the letting of our apartment in The Heart, and later its sale. This team has provided responsive, knowledgeable and unfailingly helpful service throughout the 10 years we have been working with them. They always go the extra mile! If our usual contact was unavailable, someone else in the team was fully briefed to step in. Hannah and the letting team have been 100% supportive through several tenancies. They have arranged new tenancies and timely maintenance & repairs whenever needed, keeping us fully informed of cost estimates & progress. Quarterly checks of the apartment always arrived on time and were most informative. The team's guidance & advice has been invaluable. The sale of the apartment was particularly challenging with 3 parties of solicitors involved. Ryan kept things moving forward, keeping everyone informed on progress, with back up from Andy. We believe we might have lost the sale without his timely interventions & reassurances. Thank you James Neave team - it has been a pleasure to work with you all!

Andy was very knowledgeable about the block of flats and had obviously done his homework before arriving to do a valuation. As soon as a buyer was found, I was kept informed by Justine on progress. Everything was handled professionally and efficiently.

James Neave acted as my agents for both letting my house and then ultimately selling it. Lisa and the rest of the lettings team were always helpful and made my first foray into lettings both problem and stress free. Andy went above and beyond with marketing my house to sell. He was always pleasant, understanding and responsive during what was a stressful time and I received more frequent updates from Andy than I did from my own solicitor.

I don’t usually write reviews and never thought I’d write one about an estate agent, but here it is! Andy, the manager at James Neave, is amazing and so different to most agents who promise the earth but don’t deliver. Andy is realistic and honest, calm and unflappable, professional and kind, and always quick to reply. Andy’s local knowledge is invaluable and he is a pleasure to deal with. I would highly recommend James Neave to anyone selling or renting.

The team at James Neave in Walton on Thames were just brilliant. From the early days of getting my property on the market right to the end when the chain became unstable - they were amazing! Working closely with my solicitor and keeping everyone informed they kept information flowing and helped to get the sale done. This team, particularly Ryan and Andy were outstanding- thank you! #dreamteam ☺️

I’ve dealt with Bella at James neave multiple times, she is absolutely brilliant at what she does! Amazing communication and always easily reachable, fantastic communication

We dealt with Jasmin Lock throughout our purchase. From the moment of booking the viewing to collecting our keys, Jasmin and the team couldn’t have been more helpful. They made the process smooth and communication was brilliant throughout. I couldn’t recommend them more!

Excellent service, well marketed, quickly found a buyer.

We were first time buyers and everyone at James Neave made it very simple for us, happy to answer any and all questions for us and even help us out post completion, so thanks to all especially Andy and Ryan!

We had a great experience with James Neave buying our first home. As firsttime buyers we didn’t know what to expect but the sale was quick and smooth. Charlie initially looked after us and when he went on holiday Ryan took over and was brilliant, friendly, approachable and very professional. He kept in touch constantly and proactively chased both solicitors which made a huge difference. Would definitely recommend.