We recently bought a home through Andy and honestly couldn’t recommend him enough. From the very first viewing he was warm, knowledgeable and never made us feel rushed or pressured. Andy was always quick to respond to any questions we had and kept us updated throughout the whole process. He clearly knows the local area really well and helped us feel confident we were making the right decision. Nothing was ever too much trouble. We’re now settled into our new home and couldn’t be happier.
We have used the great services provided by the James Neave team for many years now and on every transaction, the professional and friendly attitude from the team has been excellent. The latest property sale was managed by Charlie, Jasmin and Ryan. Although first buyer fell through early in the process, the team secured multiple quality viewings that led to successful completion at very close to asking price in a difficult market. Highly recommend Andy and his team for both sales and lettings requirements.
Had an amazing experience with James Neave, These guys were really helpful with my first purchase, Especially Andy, Was always very responsive, Definitely recommended….!
I'm quite surprised by the negative reviews as my experience so far has been nothing short of excellent (moved into their property recently). Emily, who is responsible for this property, is very friendly, responds to questions and requests immediately, and is super helpful in general. Quite a few things were not ideal and they got addressed right away. In fact, things got fixed of which I wasn't even aware that they were broken. So far, I'm super happy with RMA!
It was a pleasure dealing with RMA this week, especially our property manager, Farhan. Our tenants reported a few maintenance issues which, in my experience with other agencies, usually take a long time to resolve. To our surprise, Farhan dealt with everything so promptly and efficiently that I felt compelled to leave a five-star review. Huge thanks to the RMA team for the fantastic service!
I’ve noticed a few negative reviews here, but based on my personal experience over the past three years, they don’t reflect the level of service I’ve received. In many cases, concerns seem to arise from deposit deductions due to damages, which is a standard and fair process followed by most letting agencies. From my side, everything has always been handled with complete transparency and professionalism. There are no hidden charges, and all terms are clearly explained from the beginning. As long as expectations are met, the process is smooth and straightforward.
We had a great experience renting with RMA. The team is professional, responsive, and clearly takes pride in maintaining their properties to a high standard. Communication has been smooth and reliable throughout my tenancy. Thank you guys
Really great team and genuinely kind people. Silas and Farhan were incredibly supportive; they helped me through a difficult situation and made my move-in smooth. I honestly couldn’t have asked for better service. As an international student, I faced a few challenges, but they were super reactive and always came up with helpful solutions.
This review reflects solely my personal experience with RMA Properties. I found the checkout process to be smooth and efficient, making the overall experience straightforward and hassle-free. I would also like to commend Emily Knight for her prompt communication and professional support throughout, which was greatly appreciated.
I am very happy with the RMA! I live in one of their properties since a few years already and everything is super, I can not ask for more. The whole team is exceptional! Thank you all, especially to Karina.
38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK, KT12
Website:
http://www.jamesneave.co.uk/James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management