Thank you Cecilia

Thanks for the review Вікторія!

Thanks Ann!

Thank you for taking the time to share your feedback. We are sorry to hear about your concerns and appreciate the opportunity to address them. Regarding the tap, we had an engineer inspect it and can confirm that there are no faults identified during the evaluation. If you are still experiencing any issues, please don’t hesitate to let us know, and we’ll be happy to investigate further. As for the window, we understand the inconvenience this may be causing. Since it is located on the third floor, resolving this requires scaffolding and a more extensive setup to ensure the work is completed safely and to the highest standard. As previously mentioned to you, we are actively discussing this with the landlord and will keep you updated on the progress. Please feel free to contact us directly if you have any further concerns or questions.

Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not meet expectations. However, we would like to clarify that Tracey was simply doing her job by asking relevant questions to ensure that the property in question was a good match for your needs. As part of our process, she was working on behalf of our vendor to confirm that you met the necessary criteria for the viewing, so neither your time nor the vendor's would be wasted. We understand that this may not have been the experience you were hoping for, and we apologise if it caused any frustration. We strive to make our processes as clear and helpful as possible and will certainly take your feedback into account to improve our communication moving forward. If you have any further questions or would like to discuss your experience in more detail, please don’t hesitate to contact us directly

Thank you for sharing your feedback. After carefully reviewing your comments, we believe there may be a misunderstanding or confusion regarding your experience. We have no record of any interaction with you, and based on the details you've provided, it does not align with the services we offer at Goodchilds Walsall. We take customer satisfaction seriously, and we strive to maintain a positive experience for all of our clients. If you feel your experience is related to our business, we would appreciate it if you could reach out to us directly so we can better understand the situation and assist in resolving any concerns. If this review pertains to a different company, we kindly ask that you verify the details and update your review accordingly, as it appears to be mistakenly directed at us. Thank you for your understanding.