Very unprofessional and rude. Do not recommend.NegativeProfessionalism

You have to have a guarantor to be able to apply for a property? Makes it impossible for some people. Horrible heartless policy.

Required a guarantor for a £650 per month rented property for a household income slightly below 50K. Extremely unreasonable.NegativeProfessionalism, Value

Absolutely aweful estate agents! Sold house to me under false pretences staff have no idea about what they selling.. very rude would never ever use again

You need a homeowner guarantor to rent any of their properties. Being a high income earner has no bearing whatsoever. Ridiculous policyNegativeProfessionalism

I will not recommend goodchilds to anybody due to the bad experience l had with them in regarding to my deposit.Some of them are very rude even though I never missed my rent payments, they were very harsh and rude anytime l try to get my deposit back.

Enquired about a property on rightmove, no response to my enquiry, rang them a few days later to arrange a viewing. They answered the phone rudely with the first line of response being merely "full time employed" followed by "you need a homeowner guarantor" no pleasantries, no customer service. I had both of those things, so arranged a viewing for the following day. Was called an hour before the viewing and told the property was no longer available. Did they not know this would likely be the case beforehand? Awful customer service and just simply very rude.NegativeProfessionalism

We had a viewing and I was discussed at how We was treated during the whole viewing! She did not know any details regarding the property whatsoever, any question asked she responded with an awful tone telling us to call up and ask the office! She was rushing us and telling us we only had 15 minutes to view the property and kept looking at her watch the whole time and was more worried about the traffic to get home. Would definitely not sell or buy a house with this company again. Edited as can’t reply: The estate agent are trying to cause the homeowners of they’re mistakes which is absolutely disgusting! The homeowners were not in the property at all! So this is a big lie! Don’t believe a word they say! Discusting!! I have had viewings with other companies where we have been there for an hour and in regards to only having limited time that’s completely fine but you don’t stand and stare at your watch! If you haven’t got time to show people around a property then rearrange for more of a convenient time!NegativeProfessionalism