Landlord

Professional, friendly service - great as we were first time landlords. A little more focus on customer communication wouldn't go amiss, but overall a good service.

Really friendly, very helpful

At first we had a few teething issues but these were sorted out. Over the past three years there have been no problems at all and we have been very happy with the property and the support from Amanda.

Very Efficient and ahead of the game

We have worked with movenowproperties for 5 years and they have sofar managed to find reliable long term tenants every time, with little or no empty periods in between on any of our properties.

every property I enquire with don't want to help me get a property do not want to help me never want to give me after you and or NothingI will report this to the council and hopefully the council can do their investigation7 years I've been looking for a house. This is absolutely wrong. Very unfair on me. But it's always me that never gets nothing.in the future, if you do not want to take me on then just say and I'll look somewhere else.definitely doesn't like me because I'm autistic. Always making excuses.very disappointed.

One of your residents at 5 fox court is selling cars from the property as many as seven either on the pavement or the car park, It needs STOPPING Reply: You already know about this, It’s Not me you need to speak to.

Unhappy tenant

I rented a house from Move Now and mostly they didn't seem bad. They were a bit slow to come in and sort issues and their charges were high, though from what I have seen, probably about average. The trouble came when I moved out though. They tried to blame me for damage to the house which hadn't been there when I moved out and tried to keep a large chunk of the deposit. Fortunately they were ruled against and I eventually received the money back, but I would never trust them again.

One of your residents at 5 fox court is selling cars from the property as many as seven either on the pavement or the car park, It needs STOPPING …

Avoid this estate agent at all costs! My experience with Gemma Carter (Assistant Manager) and Samantha Moate (Managing Director) has been appalling. The boiler hasn’t worked properly since I moved in, and I was told to buy an oil heater at my own expense and wait 23 days for a repair. A collapsed roof with water dripping onto electricals wires was met with no urgency. Gemma failed to address these critical issues, and Samantha called me to discuss the problems but was rude, hostile, and talked over me the entire time. They clearly think it’s acceptable to live in a property with a non-functioning boiler, a leaking roof, and mould and damp throughout. The property was clearly not checked before being rented out, leaving my daughter and me in unsafe and uninhabitable conditions. Their lack of professionalism and disregard for tenant welfare is disgraceful—this so-called 'estate agent' should be ashamed of how they treat their tenants. I've attached pictures of the boiler that the Managing Director claimed was not on the inventory report, and also some pictures as to how the property was on day 1.