We sold our house in 2025 through Maddisons, and Karen (and the team) were amazing every step of the way. It was an unusual property, I live overseas, the buyers were tricky, lawyers were delayed and we needed additional last minute help to empty the house to meet the deadline - but everything was handled with professionalism and expert guidance. Karen also has great local networks - a moving company helped us at the 11th hour, only because they knew it was for her. She truly went above and beyond to make the entire process as smooth and stress-free as possible. We’re so glad we chose Maddisons, and you can absolutely trust Karen to manage even the most challenging situations. Highly recommend!
Having lived in our house for over 31 years we were nervous to say the least. These fears were immediately overcome by the sheer professionalism, hand holding of Deborah and her fabulous team. Every member played their part with honesty and integrity and we couldn’t have asked for more. Would 100% recommend.
We had a very positive experience buying our house through Maddisons residential. Deborah, Milly and the team were excellent at communication throughout. They worked hard to ensure everything ran as smoothly as possible. We would recommend their services to any potential buyers and sellers in the tunbridge wells area.
Maddidons handled the sale of my flat flawlessly. Their team is conscientious and thorough.
Great service and great communication. Maddisons made the whole selling process so much easier. They kept me updated at every stage, were always clear with information, and made sure everything stayed on track. I felt really supported throughout, and their attention to detail gave me real confidence in the process. I’d definitely recommend them to anyone looking for an agency that’s organised, straightforward, and genuinely on the ball.
The sales process was managed effectively at all stages. Deborah adds personal insight and advice to help support the sale from beginning to end.
Excellent service, couldn't have been more helpful. Fast and efficient and kept in touch every step of the way. Thank you.
Maddison’s were a delight to work with in the selling of our home. Deborah and her team were attentive, gave excellent advice and really helped to get the sale over the line. Highly recommend.
From signing up with Maddisons through to completion we felt supported by a team of outstanding professionals that know their business inside out and who readily offered sound advice to us at critical moments of the sale. We could not have been looked after better.
Thank you very much Deborah and the team for the excellent service you gave us, from start to finish. Your advice, negotiating skills and updates through to completion were superb. We will definitely recommend you!
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator
Associate Director