I had a fantastic experience with Maddisons Residential. James and Jill were absolutely wonderful throughout the whole years of renting — so patient, understanding, and always friendly and supportive. It’s rare to find such genuine care and professionalism in this industry, and I couldn’t be happier with the service I received. I would highly recommend them to anyone looking to rent or let a property!
We have now dealt with Maddisons on a couple of occasions and have always been impressed by the friendly, professional, personal and well organised approach of all those involved. With our recent purchase which came after we pulled out of another property that we had made an offer on through them, we have been looked after extremely well from start to finish by all those that we dealt with . Jane and Karen in particular have been excellent but as said all those that we have dealt with at Maddisons have done a great job. Many thanks and hopefully this property sees us both out !
Great experience with Maddisons whilst renting. James was lovely to deal with, friendly and efficient throughout. Would definitely recommend them to other renters!
We recently sold our home in Southborough through Maddisons Residential and couldn’t have asked for a better experience. The whole team were friendly, organised and great at keeping us updated throughout. Jane Lewis, the Sales Progression Manager, was absolutely exceptional - always calm, positive and on top of everything. Her “can do” attitude really helped keep things moving. We’d definitely recommend Maddisons to anyone thinking of selling locally.
Moving out of London? Moving to Tunbridge Wells? You will not get a better lettings service anywhere! A family run company, where everyone feels equally important, including us - just a little renter. As a self employed family with Universal Credit top up, proving affordability has always been tricky. At Maddisons you don’t hear “there’s nothing we can do”, you hear “well, we got to take you through the referencing somehow”. You’re just instantly at home at Maddisons, there’s trust, anxiety vanishes. Moving to a new town with small kids cannot be more daunting. From the first contact, all the way through to handing in the keys, and now, a couple of months in, also a very efficient ongoing property management. Pure class! Thank you for making ours the first positive moving experience ever.
We recently sold our house with Maddisons, and we are so grateful that we chose them. They managed every aspect of the sale for us with great care, from initial valuation and advice, right through to the day we moved out. They were professional and reliable as well as being friendly and approachable. We were impressed by how quickly we were updated after each viewing, and also by how patient and accommodating they were when we needed things done in a certain way, because we have children with disabilities. We can’t rate them highly enough.
We recently sold our house with Maddisons, and we are so grateful that we chose them. They managed every aspect of the sale for us with great care, from initial valuation and advice, right through to the day we moved out. They were professional and reliable as well as being friendly and approachable. We were impressed by how quickly we were updated after each viewing, and also by how patient and accommodating they were when we needed things done in a certain way, because we have children with disabilities. We can’t rate them highly enough.
We had a great experience buying our house with Maddisons. They handled all interactions with our sellers in a timely and professional manner and took the lead in managing the timeline with the rest of the chain. Thanks Milly and Deborah!
We recently sold our house with the help of Jane and Karen, and we couldn’t be happier with the service we received. From start to finish, they were incredibly helpful, thorough, and attentive to every detail. Nothing was too much trouble, and they kept us updated at every stage of the process, even when things were stressful! Their professionalism was matched by their genuine care and friendliness, which made the whole experience so much easier. We would not hesitate to recommend Jane, Karen, and the team to anyone looking to buy or sell a property.
We received exceptional service from Deborah and the sales team. Not only did they identify suitable purchasers at a good price within a week of our house going on the market but we were then kept well informed during the legal and due diligence process so we never felt that we didn't know what was happening and when we could expect to exchange and complete. This was our first house move in nearly 40 years but it all went incredible smoothly thanks to Maddisons.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator