I recently sold my 2-bedroom flat in Tunbridge Wells, which I had owned for 17 years and I cannot speak highly enough of the service I received from the team at Madison Residential. From the very first conversation to the final completion, Deborah and Milly were absolutely fantastic. Their knowledge of the local market was spot on, providing clear, honest advice that helped guide every step of the sale. They were proactive and professional, ensuring that everything ran smoothly and they constantly went above and beyond to keep the process moving – even when challenges cropped up! What really stood out was their unwavering communication and support. I always felt informed, reassured, and confident that my property sale was in the best possible hands. Their attention to detail and genuine commitment to getting the best outcome was second to none. Deborah and Milly especially made what can often be a stressful experience feel straightforward and well managed. I truly couldn’t recommend them more highly – an outstanding team delivering an outstanding service. Jordan Relfe

We had a great experience with the team at Maddisons and would highly recommend working with them. They were very efficient and kind in their communication and did a great job following up the sellers as needed, during what turned out to be quite a complicated process to buy our new home. We would be very happy to work with them again and felt in good hands with Karen and Jane.

We would definitely recommend Maddison’s as the team were professional, efficient and organised. Milly, the Sales Progression Manager, kept the purchase on track with helpful and reassuring weekly updates given. It made the process a lot smoother than previous transactions. Many thanks.

I recently moved from London to Tunbridge Wells and am renting with Maddisons. First, the stark contrast in communication (both in terms of speed and courtesy) has been a breath of fresh air. From start to finish Maddisons have gone above and beyond to answer queries and done so in a kind and straightforward manner. Now that we’ve moved in, any queries have been promptly answered and actioned, in particular by James Richards. Maddisons is definitely the way to go if you want to have confidence in your agent and minimise moving stress. Thank you!

From our initial meeting with Karen through to Jane looking after us throughout the sale process, the service from Maddisons has been second to none. Excellent communication throughout and I really felt that the Maddisons team had our best interests at heart. I highly recommend Maddisons to anyone who's in the market to buy or sell. You'll never want to use another estate agent again!

Professional, personable, efficient

Maddisons sold our property with such compassion and understanding. Excellent communication throughout from Karen's initial visit to Jane's handling of the sale and whilst it was a small chain, they looked after us at every step. Target price achieved and all done within 14 weeks, from going on the market to completion. We feel very lucky to have been in such capable, professional and friendly hands.

Best experience by a long shot

Deborah and the team were head and shoulders above other agents we had viewed properties with. Professional and knowledgeable - simple details such as a cheat sheet with all the questions and answers on a particular property make the whole experience better. When it came to the property we purchased, Deborah and Milly were invaluable in getting it over the line, keeping us informed throughout, and even letting us know we completed an hour before our solicitors. We both said we wished we had sold with Maddisons as well!

We have sold through Maddisons twice now and both times the service was exceptional. Our most recent sale was not in great circumstances for us, but Deborah and her brilliant team made everything painless and were really sensitive to our needs at the time. I have found them completely trustworthy, hard working and efficient. But also, they make the whole experience a pleasure. Thanks a million ,Maddisons!

Having just completed on my first sale with Maddisons I have to say dealing with them is like a breath of fresh air, very professional throughout the whole process, proactive, informative and more importantly they sell when others can't, from the initial dealings with Deborah, James, Milly through to being looked after and kept up to date regularly by Karen and Jane throughout the process, its been a pleasure, Thanks to all.

I would like to say a big Thank you to Karen G and Jane L. We have had some challenging times selling our home, it felt everything that could go wrong 'did', this was out of Maddison's and our control, Maddison's went above and beyond to support us. I am so grateful we had Maddison's as our estate agent. They have been friendly, communicative, professional, transparent, always responding to emails/phone calls and above all very easy to talk to. They work incredibly hard to push the chain through and at times it felt like they were the ones doing all work in the chain of 5. I can honestly recommend them for anyone trying to sell their home. All my previous experiences of estate agents have not been positive, this was so refreshing to work with them. It has been a delight to work with Maddison's and feel they were working with us every step of the way. Thank you Michelle Rumsey