Very helpful when purchasing first property, made the process as easy as these things can be.

Simon and the team at Parkers Tilehurst were friendly and always willing to help. I would recommend them.

All the staff were very helpful in helping my elderly mum to move house. They seemed to communicate well with each other, so if Dan wasn't available to talk on the phone, someone else could. Dan was very kind and helpful to my elderly mum, and the advice given to me was always helpful. Contact with purchasers, solicitors etc was always swift. My only negative comment would be that sometimes we felt pressurised to move more quickly than we were able to (moving an elderly person needs to be done gently) but I guess they were just doing their job of moving things along! Thanks to all the team for your help.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I didn't have a great experience to be honest. I will say initial conversations and pre sale work with Imani and sales team was good we had some nice friendly and fun exchanges, however after that point it felt largely like an average to poor service. I showed the first viewer around myself as they were early, then I was left by the agent to show the second set of viewers around as they were running late and the agent 'had other places to be'. There was a slightly uncomfortable conversation where a viewer offered the asking price and when they had left the agent said 'we can squeeze another 5k out of them, they really want this place'. It also wasn't made clear the implications of selecting the buyer we went with, whilst it was made clear they were not first time buyers, the fact that they were selling a part by part let leasehold flat was not made clear, once it was, it was assumed I would understand the impact of this. When wanting to view Parkers properties the team was really keen, however as soon as I had offered on a property being sold via another estate agent it became quite cold. I went 3 weeks at times without any information or contact, not even a 'don't worry everything is proceeding', communication was largely cut down to WhatsApp messages instigated by me, at several points I went to the branch to express my concerns, this did not deliver significant improvements to the service. In the end I had to revert to relying on updates (weekly or twice weekly) from the agent I was purchasing through. It's a real shame as when I purchased my first property this was Whiteknights and it was great. After all this, shortly after I exchanged I was chased to leave a positive review. Would have been 1 star if Imani and the quality of sales materials hadn't been so good. Although I wanted to, sadly I can't in good faith recommend Parkers.

We recently sold my mum’s house through Parker’s Tilehurst. Initially the communication was great amongst the team, regular updates through a joint what’s app group with various members of the team. Mums house sale wasn’t the most straight forward as we had one buyer pull out. We soon received another and the house sold. However, communication as soon as the house was sold was poor! It soon became clear as soon as they had their sale they had zero interest in my mums best interests. We had to chase them for updates constantly, they were rude when phoning in and it all came to a head so I spoke with Charlie who assured me that he would take control of everything. Well……. he was no where to be seen from this day forward! They made promises they couldn't keep just to keep you happy. I wouldn’t recommend this company. If you want a stress free sale or purchase avoid. To be honest I think giving them two stars is pretty generous.